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Software · head to head

June vs SmartKarrot

June logo

June

Software

B2B product analytics

From
Free
Rated
-
Full reviewWebsite
SmartKarrot logo

SmartKarrot

Software

Intelligent Customer Success Platform

From
$499/month
Rated
-
Full reviewWebsite

The short version

  • Only June has a free tier, so it costs nothing to try first.
  • Each has a real cost: June the pricing page lists a single all-in-one plan with no price, no minimum and no named cost driver; SmartKarrot the entry Basic plan starts at $15,000 per year and includes only 5 users
  • They diverge on capability: June covers B2B analytics, SmartKarrot covers Customer 360.

Where they differ

Only the attributes on which June and SmartKarrot actually diverge.

Attributes where June and SmartKarrot differ
AttributeJuneSmartKarrot
Starting priceFree$499/month
Pricing modelfreemiumsubscription
Free tierYesNo
Founded20212018

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in June

  • B2B analytics
  • Account tracking
  • Cohort analysis
  • Dashboards
  • Segment
  • GDPR
  • Cloud deployment
  • English language support

Only in SmartKarrot

  • Customer 360
  • Health monitoring
  • Playbook automation
  • Success planning
  • Touchpoints tracking
  • Salesforce
  • HubSpot
  • Intercom

Both cover

  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

June

  • Company-level product analytics for B2B SaaSnot SmartKarrot
  • Spotting churn risk from account usage patternsnot SmartKarrot
  • Pushing product usage data into Salesforce, HubSpot or Attionot SmartKarrot

SmartKarrot

  • Tracking customer onboarding phases and account health for a SaaS businessnot June
  • Segmenting accounts and users to target customer success playsnot June
  • Reporting on customer success outcomes with embedded BI dashboardsnot June

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

June

  • The pricing page lists a single all-in-one plan with no price, no minimum and no named cost driver
  • There is no startup plan; the vendor states June is a fit for companies with at least $1M of ARR
  • Setup fees are charged separately and the vendor states they vary based on implementation complexity
  • The vendor states June is a poor fit for products with a large user base but low revenue per user

SmartKarrot

  • The entry Basic plan starts at $15,000 per year and includes only 5 users
  • All plans are billed annually with no monthly option
  • Basic includes only 2 third party integrations, Growth 3 and Pro 4
  • Usage tracking is limited to 1 SaaS product on Growth and 3 on Pro
  • Growth, Pro and Enterprise plans are all Contact Sales with no published price
  • Basic support is email-based only, with a dedicated CSM starting at Growth
  • SmartKonversation call intelligence is a paid add-on rather than an included feature on Basic, Growth or Pro
  • SmartOps advanced AI trends is an add-on available only on the Enterprise plan
  • Additional Lite users are billed at $10 per user per month on top of the plan fee

Pricing, plan by plan

June

Free
  • FreeFree
    • Basic analytics
    • 1 user
    • 30 days retention

SmartKarrot

$499/month
  • Professional$499/month
    • Health scores
    • Playbooks
    • Customer 360
  • Enterprise$1299/month
    • AI insights
    • Custom workflows
    • Advanced analytics

Which should you pick?

Choose June if

  • You need b2b analytics.
  • You want to start without paying.
  • You also want account tracking.
June review

Choose SmartKarrot if

  • You need customer 360.
  • You also want health monitoring.
SmartKarrot review

Questions people ask

Is June or SmartKarrot better?
Neither clearly leads. June starts at Free and SmartKarrot at $499/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, June or SmartKarrot?
June has a free tier; the other does not. Paid plans start at Free for June and $499/month for SmartKarrot.
Does June or SmartKarrot run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use June for free?
Yes. June has a free tier, so you can try it without paying. SmartKarrot starts at $499/month.
What is June best used for?
June is most often used for company-level product analytics for b2b saas, spotting churn risk from account usage patterns, pushing product usage data into salesforce, hubspot or attio. Of those, company-level product analytics for b2b saas and spotting churn risk from account usage patterns are not what SmartKarrot is typically brought in for.
What can June do that SmartKarrot cannot?
June covers B2B analytics, Account tracking, Cohort analysis, Dashboards. SmartKarrot covers Customer 360, Health monitoring, Playbook automation, Success planning. Both handle Slack, Web support.
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