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Software · head to head

ClientSuccess vs June

ClientSuccess logo

ClientSuccess

Software

Customer Success Management Made Simple

From
$99/month
Rated
-
Full reviewWebsite
June logo

June

Software

B2B product analytics

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only June has a free tier, so it costs nothing to try first.
  • Each has a real cost: ClientSuccess setup and configuration requires significant implementation effort; June the pricing page lists a single all-in-one plan with no price, no minimum and no named cost driver
  • They diverge on capability: ClientSuccess covers Health scores, June covers B2B analytics.

Where they differ

Only the attributes on which ClientSuccess and June actually diverge.

Attributes where ClientSuccess and June differ
AttributeClientSuccessJune
Starting price$99/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
Founded20142021

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClientSuccess

  • Health scores
  • Customer lifecycle management
  • Success cycles
  • Pulse surveys
  • Executive dashboards
  • Salesforce
  • HubSpot
  • Zendesk

Only in June

  • B2B analytics
  • Account tracking
  • Cohort analysis
  • Dashboards
  • Segment
  • GDPR
  • Cloud deployment
  • English language support

Both cover

  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClientSuccess

  • Customer Successnot June
  • Account Managementnot June
  • Retentionnot June

June

  • Company-level product analytics for B2B SaaSnot ClientSuccess
  • Spotting churn risk from account usage patternsnot ClientSuccess
  • Pushing product usage data into Salesforce, HubSpot or Attionot ClientSuccess

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClientSuccess

  • Setup and configuration requires significant implementation effort
  • Custom metrics setup requires some technical knowledge

June

  • The pricing page lists a single all-in-one plan with no price, no minimum and no named cost driver
  • There is no startup plan; the vendor states June is a fit for companies with at least $1M of ARR
  • Setup fees are charged separately and the vendor states they vary based on implementation complexity
  • The vendor states June is a poor fit for products with a large user base but low revenue per user

Pricing, plan by plan

ClientSuccess

$99/month
  • Startup$99/month
    • Basic health scores
    • Customer profiles
  • Growth$199/month
    • Playbooks
    • Automation
    • Reporting

June

Free
  • FreeFree
    • Basic analytics
    • 1 user
    • 30 days retention

Which should you pick?

Choose ClientSuccess if

  • You need health scores.
  • You also want customer lifecycle management.
ClientSuccess review

Choose June if

  • You need b2b analytics.
  • You want to start without paying.
  • You also want account tracking.
June review

Questions people ask

Is ClientSuccess or June better?
Neither clearly leads. ClientSuccess starts at $99/month and June at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClientSuccess or June?
June has a free tier; the other does not. Paid plans start at $99/month for ClientSuccess and Free for June.
Does ClientSuccess or June run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use June for free?
Yes. June has a free tier, so you can try it without paying. ClientSuccess starts at $99/month.
What is ClientSuccess best used for?
ClientSuccess is most often used for customer success, account management, retention. Of those, customer success and account management are not what June is typically brought in for.
What can ClientSuccess do that June cannot?
ClientSuccess covers Health scores, Customer lifecycle management, Success cycles, Pulse surveys. June covers B2B analytics, Account tracking, Cohort analysis, Dashboards. Both handle Slack, Web support.

Answered from the vendors’ own pages

ClientSuccess: What integrations does ClientSuccess support?

ClientSuccess offers 28+ native integrations including Salesforce, HubSpot, Pendo, Mixpanel, Amplitude, Zendesk, Intercom, Freshdesk, billing systems, Gmail, Outlook, Slack, and Microsoft Teams.

Source
ClientSuccess: What features does ClientSuccess provide?

ClientSuccess provides SuccessScore health scoring, Pulse sentiment tracking, SuccessCycles lifecycle playbooks, renewal and revenue management, a 360-degree customer dashboard, and SmartCS AI co-pilot for surfacing insights.

Source
ClientSuccess: Who is ClientSuccess designed for?

ClientSuccess is designed for SaaS companies between $5M and $500M ARR. It offers the highest-rated customer success platform for mid-market companies without enterprise-level pricing.

Source
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Related pages

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