Software · head to head
Humanitix vs Brown Paper Tickets
The short version
- Each has a real cost: Humanitix standard paid tickets carry a booking fee of 4% plus $0.99 per ticket excluding GST; Brown Paper Tickets fees are charged to ticket buyers rather than the organiser, at $1.49 plus 6.0% of the ticket price in USD
- They diverge on capability: Humanitix covers Registration, Brown Paper Tickets covers Will call.
Where they differ
Only the attributes on which Humanitix and Brown Paper Tickets actually diverge.
| Attribute | Humanitix | Brown Paper Tickets |
|---|---|---|
| Pricing model | freemium | transaction |
| Founded | 2016 | 2000 |
Identical on both: starting price (Free), free tier (Yes), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Humanitix
- Registration
- Check-in app
- Stripe
- Zapier
Only in Brown Paper Tickets
- Will call
- Customer service
Both cover
- Ticketing
- Seating charts
- Reporting
- PayPal
- Mailchimp
- Google Analytics
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Humanitix
- Selling tickets for events with proceeds directed to charitynot Brown Paper Tickets
- Running free event registrations at no costnot Brown Paper Tickets
- Managing attendee lists and check in for community eventsnot Brown Paper Tickets
Brown Paper Tickets
- Selling tickets for events, performances and workshopsnot Humanitix
- Handling ticket distribution and door lists for independent organisersnot Humanitix
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Humanitix
- Standard paid tickets carry a booking fee of 4% plus $0.99 per ticket excluding GST
- The reduced 2.5% plus $0.50 rate applies only to charities and schools
- Larger operations are pushed to a custom plan with no published rate
- The pricing page publishes no payment processing fee, payout timing or currency list
Brown Paper Tickets
- Fees are charged to ticket buyers rather than the organiser, at $1.49 plus 6.0% of the ticket price in USD
- The 6.0% applies regardless of payment method, including when the organiser uses their own merchant account or PayPal
- The flat component varies by currency, running from roughly $0.99 to $1.99 equivalent
- Because the buyer pays, the advertised ticket price is not what the buyer is charged
Pricing, plan by plan
Humanitix
Free- FreeFree
- Free events
- No platform fee
- Charity impact
- Paid EventsFree
- 2% + booking fee to charity
- All features
- Tax deductible
Brown Paper Tickets
Free- StandardFree
- $0.99 + 5% per ticket
- Free events free
- All features
Which should you pick?
Choose Humanitix if
- You need registration.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want check-in app.
Choose Brown Paper Tickets if
- You need will call.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want customer service.
Questions people ask
- Is Humanitix or Brown Paper Tickets better?
- Neither clearly leads. Humanitix starts at Free and Brown Paper Tickets at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Humanitix or Brown Paper Tickets?
- Humanitix starts at Free and Brown Paper Tickets at Free.
- Does Humanitix or Brown Paper Tickets run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- Can I use Humanitix for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Humanitix best used for?
- Humanitix is most often used for selling tickets for events with proceeds directed to charity, running free event registrations at no cost, managing attendee lists and check in for community events. Of those, selling tickets for events with proceeds directed to charity and running free event registrations at no cost are not what Brown Paper Tickets is typically brought in for.
- What can Humanitix do that Brown Paper Tickets cannot?
- Humanitix covers Registration, Check-in app, Stripe, Zapier. Brown Paper Tickets covers Will call, Customer service, Facebook. Both handle Ticketing, Seating charts, Reporting, PayPal.