AI Tools · head to head
Helicone vs Neon
Helicone
AI Tools
Open-source LLM observability and gateway platform for AI applications
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.; Neon compute pricing at $0.106-$0.222/CU-hour means costs scale directly with workload, unlike fixed-price alternatives
- They diverge on capability: Helicone covers Request dashboard and tracking, Neon covers Serverless PostgreSQL.
Where they differ
Only the attributes on which Helicone and Neon actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Helicone
- Request dashboard and tracking
- Sessions and segments
- Helicone Query Language (HQL)
- Prompt datasets and improvement
- Playground
- Rate limits and alerts
Only in Neon
- Serverless PostgreSQL
- Database Branching
- Autoscaling
- Bottomless Storage
- Point-in-time Recovery
- Connection Pooling
- Read Replicas
- Instant Cloning
What people use each for
The jobs each tool is most often brought in to do.
Helicone
- Monitoring cost and latency of production LLM applicationsnot Neon
- Debugging multi-step agent sessionsnot Neon
- Managing and iterating on prompts across a teamnot Neon
- Routing requests across multiple LLM providersnot Neon
Neon
- Serverless applicationsnot Helicone
- Development databasesnot Helicone
- Preview environmentsnot Helicone
- Testingnot Helicone
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Helicone
- The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
- Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
- Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
- On-premises deployment is restricted to the custom Enterprise tier.
Neon
- Compute pricing at $0.106-$0.222/CU-hour means costs scale directly with workload, unlike fixed-price alternatives
- Separation of compute and storage may add complexity to cost prediction compared to all-in-one plans
Pricing, plan by plan
Helicone
Free- HobbyFree
- 10,000 free requests
- 1 GB storage
- 1 seat
- Pro$79/month
- 10K free requests included, usage-based beyond
- 7-day free trial
- Unlimited playgrounds and workspaces
- Team$799/month
- 5 organizations
- SOC 2 and HIPAA compliance
- Dedicated Slack channel access
- Enterprise$undefined/mo
- Custom MSAs and SAML SSO
- On-premises deployment
- Bulk cloud discounts
Neon
Free- FreeFree
- 100 CU-hours/month
- 0.5 GB storage
- 1 project
- Launch$15/month
- Pay-as-you-go compute
- $0.35/GB storage
- Multiple projects
- Scale$31/month
- Higher compute rates
- 99.95% SLA
- HIPAA compliance
Which should you pick?
Choose Helicone if
- You need request dashboard and tracking.
- You want to start without paying.
- You work on web, api.
- You also want sessions and segments.
Choose Neon if
- You need serverless postgresql.
- You want to start without paying.
- You work on Cloud.
- You also want database branching.
Questions people ask
- Is Helicone or Neon better?
- Neither clearly leads. Helicone starts at Free and Neon at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Helicone or Neon?
- Helicone starts at Free and Neon at Free.
- Does Helicone or Neon run on more platforms?
- Helicone runs on web, api. Neon runs on Cloud.
- Can I use Helicone for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Helicone best used for?
- Helicone is most often used for monitoring cost and latency of production llm applications, debugging multi-step agent sessions, managing and iterating on prompts across a team, routing requests across multiple llm providers. Of those, monitoring cost and latency of production llm applications and debugging multi-step agent sessions are not what Neon is typically brought in for.
- What can Helicone do that Neon cannot?
- Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement. Neon covers Serverless PostgreSQL, Database Branching, Autoscaling, Bottomless Storage.
Answered from the vendors’ own pages
Helicone: What does Helicone cost?
Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.
SourceNeon: What is Neon and what makes it different?
Neon is a serverless PostgreSQL database that separates compute and storage, enabling automatic scaling and instant database branching. After acquisition by Databricks in May 2025, pricing has been significantly reduced.
SourceHelicone: Is there a free plan, and what are its limits?
The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.
SourceNeon: Does Neon offer a free tier?
Yes, Neon's free tier includes 100 compute units per month and 0.5 GB of storage. This is suitable for development and small projects.
SourceHelicone: Are there discounts available?
Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.
SourceNeon: What are the paid plans and pricing for Neon?
Neon offers consumption-based pricing on Launch ($0.106/CU-hour, approximately $15/month) and Scale ($0.222/CU-hour, approximately $31/month) plans with separate storage billing at $0.35/GB-month. No monthly minimum required.
SourceNeon: What features does Neon provide?
Neon includes git-like branching for database copies, point-in-time recovery, data anonymization for testing, managed authentication, serverless functions, and object storage that branches with projects.
SourceNeon: What compliance and reliability guarantees does Neon provide?
Neon's Scale tier offers 99.95% uptime SLA, HIPAA compliance, SOC2 certification, and private networking via PrivateLink at no extra cost.
SourceRelated pages
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- Neon vs Hetzner Cloud
- Neon vs Linode
- Neon vs Packer
- Neon vs Pulumi
- Neon vs Render
- Neon vs Upstash
- Neon vs Vagrant
- Neon vs Vultr
- Neon vs Akamai

