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Software · head to head

Healthgrades vs Allscripts TouchWorks

H

Healthgrades

Software

Provider search and ratings platform for patients

From
Free
Rated
-
Full reviewWebsite
Allscripts TouchWorks logo

Allscripts TouchWorks

Software

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Healthgrades has a free tier, so it costs nothing to try first.
  • Each has a real cost: Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.; Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • They diverge on capability: Healthgrades covers Provider Search, Allscripts TouchWorks covers Electronic Health Records.

Where they differ

Only the attributes on which Healthgrades and Allscripts TouchWorks actually diverge.

Attributes where Healthgrades and Allscripts TouchWorks differ
AttributeHealthgradesAllscripts TouchWorks
Starting priceFree$200/month
Pricing modelfreemiumsubscription
Free tierYesNo
Founded19981986

Identical on both: platforms (Web, Mobile), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Healthgrades

  • Provider Search
  • Reviews and Ratings
  • Appointment Booking
  • Provider Profiles
  • Insurance Verification
  • Practice management systems

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Healthgrades

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Allscripts TouchWorks

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Healthgrades

  • Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Pricing, plan by plan

Healthgrades

Free
  • PatientFree
    • Find doctors
    • Read reviews
    • Book appointments

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Which should you pick?

Choose Healthgrades if

  • You need provider search.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want reviews and ratings.
Healthgrades review

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.
Allscripts TouchWorks review

Questions people ask

Is Healthgrades or Allscripts TouchWorks better?
Neither clearly leads. Healthgrades starts at Free and Allscripts TouchWorks at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Healthgrades or Allscripts TouchWorks?
Healthgrades has a free tier; the other does not. Paid plans start at Free for Healthgrades and $200/month for Allscripts TouchWorks.
Does Healthgrades or Allscripts TouchWorks run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
Can I use Healthgrades for free?
Yes. Healthgrades has a free tier, so you can try it without paying. Allscripts TouchWorks starts at $200/month.
What is Healthgrades best used for?
Healthgrades is most often used for patient care, medical records, practice management, telehealth.
What can Healthgrades do that Allscripts TouchWorks cannot?
Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
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