Software · head to head
Gravit Designer vs Groove
The short version
- Only Gravit Designer has a free tier, so it costs nothing to try first.
- Each has a real cost: Gravit Designer the Gravit Designer brand and domain designer.io were retired and now redirect live to CorelDRAW, confirming the standalone product no longer exists under its own name; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
- They diverge on capability: Gravit Designer covers Vector drawing, Groove covers Shared inbox.
Where they differ
Only the attributes on which Gravit Designer and Groove actually diverge.
| Attribute | Gravit Designer | Groove |
|---|---|---|
| Starting price | Free | $12/month |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Platforms | Windows, Macos, Linux, Web | Web, Ios, Android |
| Founded | 2014 | 2011 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Gravit Designer
- Vector drawing
- Bezier tools
- Shape tools
- Typography
- Gradient tools
- Symbols
- Layers
- Cloud storage
Only in Groove
- Shared inbox
- Knowledge base
- Live chat
- Automation rules
- Reporting
- Collision detection
- Slack
- Salesforce
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Gravit Designer
- Logo designnot Groove
- Vector illustrationnot Groove
- Icon designnot Groove
- Web graphicsnot Groove
Groove
- Shared inbox and help desk ticketing for small support teamsnot Gravit Designer
- Handling email, chat and messaging support in one queuenot Gravit Designer
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Gravit Designer
- The Gravit Designer brand and domain designer.io were retired and now redirect live to CorelDRAW, confirming the standalone product no longer exists under its own name
Groove
- Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
- A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
- A quiet month still pays the 250 ticket floor
- No mailbox limit is published
Pricing, plan by plan
Gravit Designer
Free- FreeFree
- Cloud storage
- All design tools
- SVG support
Groove
$12/month- Standard$12/month
- 1 mailbox
- Knowledge base
- Live chat
- Plus$20/month
- 5 mailboxes
- Full reporting
- Rules
- Pro$35/month
- 25 mailboxes
- Salesforce
- Enterprise SSO
Which should you pick?
Choose Gravit Designer if
- You need vector drawing.
- You want to start without paying.
- You work on Windows, Macos, Linux, Web.
- You also want bezier tools.
Choose Groove if
- You need shared inbox.
- You work on Web, Ios, Android.
- You also want knowledge base.
Questions people ask
- Is Gravit Designer or Groove better?
- Neither clearly leads. Gravit Designer starts at Free and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Gravit Designer or Groove?
- Gravit Designer has a free tier; the other does not. Paid plans start at Free for Gravit Designer and $12/month for Groove.
- Does Gravit Designer or Groove run on more platforms?
- Gravit Designer runs on Windows, Macos, Linux, Web. Groove runs on Web, Ios, Android.
- Can I use Gravit Designer for free?
- Yes. Gravit Designer has a free tier, so you can try it without paying. Groove starts at $12/month.
- What is Gravit Designer best used for?
- Gravit Designer is most often used for logo design, vector illustration, icon design, web graphics. Of those, logo design and vector illustration are not what Groove is typically brought in for.
- What can Gravit Designer do that Groove cannot?
- Gravit Designer covers Vector drawing, Bezier tools, Shape tools, Typography. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Web support.
Related pages
More on Gravit Designer
Keep looking
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- Groove vs Zeplin
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- Groove vs Freshdesk
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- Groove vs Jira Service Management
- Groove vs Salesforce Service Cloud
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- Groove vs Amazon Connect
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