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Software · head to head

Dixa vs Gravit Designer

Dixa logo

Dixa

Software

Customer friendship platform

From
$39/month
Rated
-
Full reviewWebsite
Gravit Designer logo

Gravit Designer

Software

Free vector graphics editor in the cloud

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Gravit Designer has a free tier, so it costs nothing to try first.
  • Each has a real cost: Dixa entry pricing is 89 EUR per agent per month, which is high against comparable help desks; Gravit Designer the Gravit Designer brand and domain designer.io were retired and now redirect live to CorelDRAW, confirming the standalone product no longer exists under its own name
  • They diverge on capability: Dixa covers Unified inbox, Gravit Designer covers Vector drawing.

Where they differ

Only the attributes on which Dixa and Gravit Designer actually diverge.

Attributes where Dixa and Gravit Designer differ
AttributeDixaGravit Designer
Starting price$39/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidWindows, Macos, Linux, Web
Founded20152014

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dixa

  • Unified inbox
  • Smart routing
  • Native phone
  • Live chat
  • Real-time analytics
  • Agent workspace
  • Shopify
  • Salesforce

Only in Gravit Designer

  • Vector drawing
  • Bezier tools
  • Shape tools
  • Typography
  • Gradient tools
  • Symbols
  • Layers
  • Cloud storage

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Dixa

  • Omnichannel customer service across phone, email, chat and socialnot Gravit Designer
  • Routing conversations to agents by skill and customer datanot Gravit Designer

Gravit Designer

  • Logo designnot Dixa
  • Vector illustrationnot Dixa
  • Icon designnot Dixa
  • Web graphicsnot Dixa

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dixa

  • Entry pricing is 89 EUR per agent per month, which is high against comparable help desks
  • The AI agent is billed separately at 0.35 EUR per conversation on top of the seat price
  • Skills based routing and advanced automations require the Ultimate plan at 139 EUR per agent
  • SSO, custom user roles and auto redaction are Prime only at 179 EUR per agent
  • There is no self serve trial, and the vendor states every rollout is guided
  • Quality assurance and the AI co pilot are paid add ons on every tier

Gravit Designer

  • The Gravit Designer brand and domain designer.io were retired and now redirect live to CorelDRAW, confirming the standalone product no longer exists under its own name

Pricing, plan by plan

Dixa

$39/month
  • Essential$39/month
    • 3 channels
    • Basic routing
    • Agent workspace
  • Growth$89/month
    • All channels
    • Advanced routing
    • IVR
  • Ultimate$139/month
    • Everything in Growth
    • Workforce management
    • Quality assurance

Gravit Designer

Free
  • FreeFree
    • Cloud storage
    • All design tools
    • SVG support

Which should you pick?

Choose Dixa if

  • You need unified inbox.
  • You work on Web, Ios, Android.
  • You also want smart routing.
Dixa review

Choose Gravit Designer if

  • You need vector drawing.
  • You want to start without paying.
  • You work on Windows, Macos, Linux, Web.
  • You also want bezier tools.
Gravit Designer review

Questions people ask

Is Dixa or Gravit Designer better?
Neither clearly leads. Dixa starts at $39/month and Gravit Designer at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dixa or Gravit Designer?
Gravit Designer has a free tier; the other does not. Paid plans start at $39/month for Dixa and Free for Gravit Designer.
Does Dixa or Gravit Designer run on more platforms?
Dixa runs on Web, Ios, Android. Gravit Designer runs on Windows, Macos, Linux, Web.
Can I use Gravit Designer for free?
Yes. Gravit Designer has a free tier, so you can try it without paying. Dixa starts at $39/month.
What is Dixa best used for?
Dixa is most often used for omnichannel customer service across phone, email, chat and social, routing conversations to agents by skill and customer data. Of those, omnichannel customer service across phone, email, chat and social and routing conversations to agents by skill and customer data are not what Gravit Designer is typically brought in for.
What can Dixa do that Gravit Designer cannot?
Dixa covers Unified inbox, Smart routing, Native phone, Live chat. Gravit Designer covers Vector drawing, Bezier tools, Shape tools, Typography. Both handle Web support.
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Related pages

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