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Software · head to head

Chatwoot vs Gravit Designer

Chatwoot logo

Chatwoot

Software

Open-source customer engagement platform

From
Free
Rated
-
Full reviewWebsite
Gravit Designer logo

Gravit Designer

Software

Free vector graphics editor in the cloud

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatwoot free plan limited to 2 agents and 500 conversations per month; Gravit Designer the Gravit Designer brand and domain designer.io were retired and now redirect live to CorelDRAW, confirming the standalone product no longer exists under its own name
  • They diverge on capability: Chatwoot covers Live chat, Gravit Designer covers Vector drawing.

Where they differ

Only the attributes on which Chatwoot and Gravit Designer actually diverge.

Attributes where Chatwoot and Gravit Designer differ
AttributeChatwootGravit Designer
Pricing modelUnknownfreemium
PlatformsWeb, Cloud, Self-hostedWindows, Macos, Linux, Web
Founded20172014

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwoot

  • Live chat
  • Email inbox
  • Social channels
  • Knowledge base
  • Chatbots
  • Reports
  • Slack
  • WhatsApp

Only in Gravit Designer

  • Vector drawing
  • Bezier tools
  • Shape tools
  • Typography
  • Gradient tools
  • Symbols
  • Layers
  • Cloud storage

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Chatwoot

  • Self-hosted supportnot Gravit Designer
  • Privacy-first chatnot Gravit Designer
  • Multi-channel supportnot Gravit Designer

Gravit Designer

  • Logo designnot Chatwoot
  • Vector illustrationnot Chatwoot
  • Icon designnot Chatwoot
  • Web graphicsnot Chatwoot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwoot

  • Free plan limited to 2 agents and 500 conversations per month
  • Self-hosted option requires managing infrastructure, updates, and external messaging costs
  • Smaller ecosystem and community compared to Zendesk or Intercom
  • AI features require credit consumption and additional configuration

Gravit Designer

  • The Gravit Designer brand and domain designer.io were retired and now redirect live to CorelDRAW, confirming the standalone product no longer exists under its own name

Pricing, plan by plan

Chatwoot

Free
  • HackerFree
    • 2 agents
    • 500 conversations per month
    • 1 live chat channel
  • Startups$19/month
    • Unlimited agents
    • Unlimited conversations

Gravit Designer

Free
  • FreeFree
    • Cloud storage
    • All design tools
    • SVG support

Which should you pick?

Choose Chatwoot if

  • You need live chat.
  • You want to start without paying.
  • You work on Web, Cloud, Self-hosted.
  • You also want email inbox.
Chatwoot review

Choose Gravit Designer if

  • You need vector drawing.
  • You want to start without paying.
  • You work on Windows, Macos, Linux, Web.
  • You also want bezier tools.
Gravit Designer review

Questions people ask

Is Chatwoot or Gravit Designer better?
Neither clearly leads. Chatwoot starts at Free and Gravit Designer at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwoot or Gravit Designer?
Chatwoot starts at Free and Gravit Designer at Free.
Does Chatwoot or Gravit Designer run on more platforms?
Chatwoot runs on Web, Cloud, Self-hosted. Gravit Designer runs on Windows, Macos, Linux, Web.
Can I use Chatwoot for free?
Both have a free tier, so you can try either at no cost before committing.
What is Chatwoot best used for?
Chatwoot is most often used for self-hosted support, privacy-first chat, multi-channel support. Of those, self-hosted support and privacy-first chat are not what Gravit Designer is typically brought in for.
What can Chatwoot do that Gravit Designer cannot?
Chatwoot covers Live chat, Email inbox, Social channels, Knowledge base. Gravit Designer covers Vector drawing, Bezier tools, Shape tools, Typography. Both handle Web support.

Answered from the vendors’ own pages

Chatwoot: Does Chatwoot offer a self-hosted option?

Yes. Chatwoot provides both cloud-hosted and self-hosted versions. Self-hosting is free with the open-source version, though you handle infrastructure, maintenance, and external messaging costs.

Source
Chatwoot: What communication channels does Chatwoot support?

Chatwoot supports email, live chat, WhatsApp, Facebook, Twitter, Instagram, and other social media channels consolidated into a single inbox.

Source
Chatwoot: Is there a free plan for Chatwoot?

Yes. Chatwoot offers a free Hacker plan supporting up to 2 agents, 500 conversations per month, and one live chat channel.

Source
Chatwoot: What AI features does Chatwoot include?

Chatwoot includes Captain AI agent for automated responses, Copilot for smart reply suggestions, and live translation features.

Source
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Related pages

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