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Software · head to head

Genbook vs Revel Systems

Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Revel Systems logo

Revel Systems

Software

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel
  • They diverge on capability: Genbook covers Online booking, Revel Systems covers iPad POS.

Where they differ

Only the attributes on which Genbook and Revel Systems actually diverge.

Attributes where Genbook and Revel Systems differ
AttributeGenbookRevel Systems
Starting price$29/month$99/month
PlatformsWeb, MobileiPad, Web
Founded20062010

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps

Only in Revel Systems

  • iPad POS
  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • Xero
  • 7shifts

Both cover

  • QuickBooks
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Revel Systems
  • Managing reviewsnot Revel Systems
  • Online bookingnot Revel Systems
  • Building reputationnot Revel Systems

Revel Systems

  • Point of Salenot Genbook
  • Order Managementnot Genbook
  • Inventory Controlnot Genbook
  • Staff Schedulingnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Choose Revel Systems if

  • You need ipad pos.
  • You work on iPad, Web.
  • You also want inventory management.
Revel Systems review

Questions people ask

Is Genbook or Revel Systems better?
Neither clearly leads. Genbook starts at $29/month and Revel Systems at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Revel Systems?
Genbook starts at $29/month and Revel Systems at $99/month.
Does Genbook or Revel Systems run on more platforms?
Genbook runs on Web, Mobile. Revel Systems runs on iPad, Web.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Revel Systems is typically brought in for.
What can Genbook do that Revel Systems cannot?
Genbook covers Online booking, Review collection, Client management, Payment processing. Revel Systems covers iPad POS, Inventory management, CRM, Employee management. Both handle QuickBooks, Ios support.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
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