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Genbook vs Lightspeed Restaurant

Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Lightspeed Restaurant logo

Lightspeed Restaurant

Software

One restaurant POS to power it all

From
$69/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Lightspeed Restaurant starts at $69 a month for Starter, rising to $189 for Essential and $399 for Premium
  • They diverge on capability: Genbook covers Online booking, Lightspeed Restaurant covers Floor plan management.

Where they differ

Only the attributes on which Genbook and Lightspeed Restaurant actually diverge.

Attributes where Genbook and Lightspeed Restaurant differ
AttributeGenbookLightspeed Restaurant
Starting price$29/month$69/month
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, Ios, Android
Founded20062005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps

Only in Lightspeed Restaurant

  • Floor plan management
  • Tableside ordering
  • Menu management
  • Staff management
  • Delivery integration
  • Advanced reporting
  • Uber Eats
  • DoorDash

Both cover

  • QuickBooks
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Lightspeed Restaurant
  • Managing reviewsnot Lightspeed Restaurant
  • Online bookingnot Lightspeed Restaurant
  • Building reputationnot Lightspeed Restaurant

Lightspeed Restaurant

  • Point of Salenot Genbook
  • Order Managementnot Genbook
  • Inventory Controlnot Genbook
  • Staff Schedulingnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Lightspeed Restaurant

  • Starts at $69 a month for Starter, rising to $189 for Essential and $399 for Premium
  • The kitchen display system is charged separately at $30 per screen per month
  • Lightspeed Reservations, reservation integrations and Lightspeed Tasks are add-ons on every tier below Enterprise rather than included features
  • Integrated payments are fixed to a default configuration on Starter, with custom configuration only from Essential upwards
  • Card processing rates and hardware costs are not published, and the vendor notes prices vary by business and industry

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Lightspeed Restaurant

$69/month
  • Starter$69/month
    • POS
    • Menu management
    • Payments
  • Essential$189/month
    • Online ordering
    • Delivery
    • Advanced reporting
  • Premium$399/month
    • Multiple locations
    • API access

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Choose Lightspeed Restaurant if

  • You need floor plan management.
  • You work on Web, Ios, Android.
  • You also want tableside ordering.
Lightspeed Restaurant review

Questions people ask

Is Genbook or Lightspeed Restaurant better?
Neither clearly leads. Genbook starts at $29/month and Lightspeed Restaurant at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Lightspeed Restaurant?
Genbook starts at $29/month and Lightspeed Restaurant at $69/month.
Does Genbook or Lightspeed Restaurant run on more platforms?
Genbook runs on Web, Mobile. Lightspeed Restaurant runs on Web, Ios, Android.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Lightspeed Restaurant is typically brought in for.
What can Genbook do that Lightspeed Restaurant cannot?
Genbook covers Online booking, Review collection, Client management, Payment processing. Lightspeed Restaurant covers Floor plan management, Tableside ordering, Menu management, Staff management. Both handle QuickBooks, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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