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Software · head to head

7shifts vs Genbook

7shifts logo

7shifts

Software

Restaurant team management made easy

From
Free
Rated
-
Full reviewWebsite
Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only 7shifts has a free tier, so it costs nothing to try first.
  • Each has a real cost: 7shifts subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.; Genbook limited documentation and onboarding tutorials for new users
  • They diverge on capability: 7shifts covers Employee scheduling, Genbook covers Online booking.

Where they differ

Only the attributes on which 7shifts and Genbook actually diverge.

Attributes where 7shifts and Genbook differ
Attribute7shiftsGenbook
Starting priceFree$29/month
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20142006

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 7shifts

  • Employee scheduling
  • Time clocking
  • Team communication
  • Tip pooling
  • Labor compliance
  • Hiring
  • Toast
  • Square

Only in Genbook

  • Online booking
  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps

Both cover

  • QuickBooks
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

7shifts

  • Point of Salenot Genbook
  • Order Managementnot Genbook
  • Inventory Controlnot Genbook
  • Staff Schedulingnot Genbook

Genbook

  • Getting more clientsnot 7shifts
  • Managing reviewsnot 7shifts
  • Online bookingnot 7shifts
  • Building reputationnot 7shifts

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

7shifts

  • Subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.
  • 7shifts may increase fees annually without notice to track CPI inflation, or with 30 days notice for other fee changes, per its Terms of Service.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Pricing, plan by plan

7shifts

Free
  • CompFree
    • Basic scheduling
    • 1 location
  • Appetizer$29.99/month
    • Scheduling
    • Time clocking
  • Entree$69.99/month
    • Tip pooling
    • Labor compliance
  • The Works$135/month
    • Full features
    • Task management

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Which should you pick?

Choose 7shifts if

  • You need employee scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want time clocking.
7shifts review

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Questions people ask

Is 7shifts or Genbook better?
Neither clearly leads. 7shifts starts at Free and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 7shifts or Genbook?
7shifts has a free tier; the other does not. Paid plans start at Free for 7shifts and $29/month for Genbook.
Does 7shifts or Genbook run on more platforms?
7shifts runs on Web, Ios, Android. Genbook runs on Web, Mobile.
Can I use 7shifts for free?
Yes. 7shifts has a free tier, so you can try it without paying. Genbook starts at $29/month.
What is 7shifts best used for?
7shifts is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Genbook is typically brought in for.
What can 7shifts do that Genbook cannot?
7shifts covers Employee scheduling, Time clocking, Team communication, Tip pooling. Genbook covers Online booking, Review collection, Client management, Payment processing. Both handle QuickBooks, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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