Software · head to head
Fresha vs Personio
The short version
- Only Fresha has a free tier, so it costs nothing to try first.
- Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Personio payroll processing only available in Germany, UK, and Ireland, limiting multi-country deployment
- They diverge on capability: Fresha covers Online booking, Personio covers HR Management.
Where they differ
Only the attributes on which Fresha and Personio actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown), founded (2015).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Fresha
- Online booking
- Appointment management
- Client database
- Point of sale
- Inventory management
- Staff scheduling
- Marketing tools
- Reports & analytics
Only in Personio
- HR Management
- Recruiting
- Payroll
- Time Tracking
- Performance Management
- Onboarding
- Offboarding
- Slack
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Fresha
- Running appointment booking and point of sale for salons and spasnot Personio
- Attracting new clients through the Fresha consumer marketplacenot Personio
- Sending appointment reminders and marketing campaigns to clientsnot Personio
Personio
No use cases recorded yet. See the Personio review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Fresha
- Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
- Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
- Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
- Team and Enterprise plans are quoted as custom rates with no published figure
- Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
- Enterprise pricing applies to businesses with 20 or more team members
Personio
- Payroll processing only available in Germany, UK, and Ireland, limiting multi-country deployment
- Recruiting module lacks advanced reporting and LinkedIn integration functionality
- Limited reporting customization requires manual exports and workarounds
- Mobile app has reduced capabilities compared to desktop experience
Pricing, plan by plan
Fresha
Free- FreeFree
- Unlimited appointments
- Unlimited staff
- Online booking
- Payments (Add-on)$2.19/transaction
- Card payments
- Contactless payments
- Online payments
- Marketing (Add-on)$0.01/message
- Email campaigns
- SMS marketing
- Automated messages
Personio
$5/employee-per-monthNo published plan breakdown. See the Personio review.
Which should you pick?
Choose Fresha if
- You need online booking.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want appointment management.
Choose Personio if
- You need hr management.
- You work on Web, Mobile (iOS, Android).
- You also want recruiting.
Questions people ask
- Is Fresha or Personio better?
- Neither clearly leads. Fresha starts at Free and Personio at $5/employee-per-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Fresha or Personio?
- Fresha has a free tier; the other does not. Paid plans start at Free for Fresha and $5/employee-per-month for Personio.
- Does Fresha or Personio run on more platforms?
- Fresha runs on Web, Ios, Android. Personio runs on Web, Mobile (iOS, Android).
- Can I use Fresha for free?
- Yes. Fresha has a free tier, so you can try it without paying. Personio starts at $5/employee-per-month.
- What is Fresha best used for?
- Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Personio is typically brought in for.
- What can Fresha do that Personio cannot?
- Fresha covers Online booking, Appointment management, Client database, Point of sale. Personio covers HR Management, Recruiting, Payroll, Time Tracking. Both handle Web support.
Answered from the vendors’ own pages
Personio: Does Personio offer payroll processing in my country?
Personio provides native payroll support in Germany, UK, and Ireland, with limited support in other European markets through integrations. Coverage varies by country.
SourcePersonio: What is Personio's pricing model?
Personio uses a per-employee-per-month (PEPM) model starting at $5-15/employee/month depending on the plan and features. There is no public pricing page, and exact pricing requires a sales consultation.
SourcePersonio: Can Personio integrate with other tools?
Yes. Personio provides a public API and maintains a marketplace of pre-built integrations. The Core Pro plan is required for API access and custom integrations.
SourceRelated pages
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