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Software · head to head

Fresha vs Zoho People

Fresha logo

Fresha

Software

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite
Zoho People logo

Zoho People

Software

Cloud HR software for growing businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Zoho People slow response times and slow loading on the platform affecting user efficiency
  • They diverge on capability: Fresha covers Online booking, Zoho People covers Employee Database.

Where they differ

Only the attributes on which Fresha and Zoho People actually diverge.

Attributes where Fresha and Zoho People differ
AttributeFreshaZoho People
Pricing modelfreeUnknown
PlatformsWeb, Ios, AndroidWeb
Founded20151996

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

Only in Zoho People

  • Employee Database
  • Time Off
  • Time Tracking
  • Attendance
  • Performance
  • Onboarding
  • Self-Service
  • Zoho CRM

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Zoho People
  • Attracting new clients through the Fresha consumer marketplacenot Zoho People
  • Sending appointment reminders and marketing campaigns to clientsnot Zoho People

Zoho People

No use cases recorded yet. See the Zoho People review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Zoho People

  • Slow response times and slow loading on the platform affecting user efficiency
  • Limited customization options for leave and performance management workflows
  • Mobile app is missing key features available in desktop version, like timesheets and reporting
  • Customer support is ticket-based only with no live chat unless on premium plan

Pricing, plan by plan

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Zoho People

Free

No published plan breakdown. See the Zoho People review.

Which should you pick?

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Choose Zoho People if

  • You need employee database.
  • You want to start without paying.
  • You also want time off.
Zoho People review

Questions people ask

Is Fresha or Zoho People better?
Neither clearly leads. Fresha starts at Free and Zoho People at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fresha or Zoho People?
Fresha starts at Free and Zoho People at Free.
Does Fresha or Zoho People run on more platforms?
Fresha runs on Web, Ios, Android. Zoho People runs on Web.
Can I use Fresha for free?
Both have a free tier, so you can try either at no cost before committing.
What is Fresha best used for?
Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Zoho People is typically brought in for.
What can Fresha do that Zoho People cannot?
Fresha covers Online booking, Appointment management, Client database, Point of sale. Zoho People covers Employee Database, Time Off, Time Tracking, Attendance. Both handle Web support.

Answered from the vendors’ own pages

Zoho People: Does Zoho People have a free tier?

Yes, the Free plan supports up to 5-10 users with essential HR tools, email support, and 30-day free trial available on all paid plans with no credit card required.

Source
Zoho People: What is the pricing for Zoho People?

Pricing starts at $1.25 per user per month when billed annually. The Essential HR plan costs $1.50 monthly per user, dropping to $1.25 annually with five tiers available: Free, Essential HR, Professional, Premium, and Enterprise.

Source
Zoho People: Does Zoho People work with other Zoho applications?

Yes, Zoho People integrates with the Zoho ecosystem including Zoho CRM, Zoho Books, and other Zoho applications for unified business management.

Source
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