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Software · head to head

Epicor DMS vs CDK Global

Epicor DMS logo

Epicor DMS

Software

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite
CDK Global logo

CDK Global

Software

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Epicor DMS covers Parts management, CDK Global covers Dealer Management System.

Where they differ

Only the attributes on which Epicor DMS and CDK Global actually diverge.

Attributes where Epicor DMS and CDK Global differ
AttributeEpicor DMSCDK Global
PlatformsCloud, On-Premise, HybridWeb, Desktop, Api
Founded19992014

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor DMS

  • Parts management
  • CRM
  • OEM integration
  • Business intelligence
  • Vehicle history
  • Cloud deployment
  • On-premise deployment

Only in CDK Global

  • Dealer Management System
  • Parts inventory
  • CRM integration
  • Digital retailing
  • DMS Connect
  • Third-party tools
  • Vehicle history services

Both cover

  • Sales desking
  • F&I management
  • Service scheduling
  • Accounting
  • OEM systems
  • Credit bureaus
  • Lender networks
  • Marketing platforms
  • Accounting software
  • SOC2
  • PCI DSS
  • Data encryption
  • Role-based access

What people use each for

The jobs each tool is most often brought in to do.

Epicor DMS

  • Dealership Managementnot CDK Global
  • Service Schedulingnot CDK Global
  • Inventory Managementnot CDK Global
  • Sales Operationsnot CDK Global
  • Customer Relationshipnot CDK Global

CDK Global

  • Dealership operationsnot Epicor DMS
  • Sales managementnot Epicor DMS
  • Service departmentnot Epicor DMS
  • Parts managementnot Epicor DMS
  • Financial reportingnot Epicor DMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

CDK Global

Nothing recorded yet. See the CDK Global review.

Pricing, plan by plan

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

Which should you pick?

Choose Epicor DMS if

  • You need parts management.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want crm.
Epicor DMS review

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want parts inventory.
CDK Global review

Questions people ask

Is Epicor DMS or CDK Global better?
Neither clearly leads. Epicor DMS starts at On request and CDK Global at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor DMS or CDK Global?
Epicor DMS starts at On request and CDK Global at On request.
Does Epicor DMS or CDK Global run on more platforms?
Epicor DMS runs on Cloud, On-Premise, Hybrid. CDK Global runs on Web, Desktop, Api.
What is Epicor DMS best used for?
Epicor DMS is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what CDK Global is typically brought in for.
What can Epicor DMS do that CDK Global cannot?
Epicor DMS covers Parts management, CRM, OEM integration, Business intelligence. CDK Global covers Dealer Management System, Parts inventory, CRM integration, Digital retailing. Both handle Sales desking, F&I management, Service scheduling, Accounting.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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Related pages

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