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Certinia PSA vs Setmore

Certinia PSA logo

Certinia PSA

Software

AI-powered PSA suite, Salesforce-native

From
On request
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Certinia PSA no pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers; Setmore free plan limited to 4 users maximum

Where they differ

Only the attributes on which Certinia PSA and Setmore actually diverge.

Attributes where Certinia PSA and Setmore differ
AttributeCertinia PSASetmore
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, iOS, Android
FoundedUnknown2008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Certinia PSA

Nothing recorded that Setmore does not also cover.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

What people use each for

The jobs each tool is most often brought in to do.

Certinia PSA

No use cases recorded yet. See the Certinia PSA review.

Setmore

  • Online appointment and booking managementnot Certinia PSA
  • Service provider scheduling platformnot Certinia PSA
  • Customer communication via email and SMS remindersnot Certinia PSA

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Certinia PSA

  • No pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
  • Running on Salesforce means the platform requires a Salesforce org as its foundation

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Certinia PSA

On request

No published plan breakdown. See the Certinia PSA review.

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Certinia PSA if

Nothing in the data separates Certinia PSA from Setmore on the points above - pick on price and on how each one feels to use.

Certinia PSA review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Questions people ask

Is Certinia PSA or Setmore better?
Neither clearly leads. Certinia PSA starts at On request and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Certinia PSA or Setmore?
Setmore has a free tier; the other does not. Paid plans start at On request for Certinia PSA and Free for Setmore.
Does Certinia PSA or Setmore run on more platforms?
Certinia PSA runs on Web. Setmore runs on Web, iOS, Android.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Certinia PSA starts at On request.
What can Certinia PSA do that Setmore cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database.
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