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Professional Services · head to head

Certinia PSA vs Fresha

Certinia PSA logo

Certinia PSA

Professional Services

AI-powered PSA suite, Salesforce-native

From
On request
Rated
-
Fresha logo

Fresha

Scheduling & Booking

Free salon and spa software

From
Free
Rated
-

The short version

  • Only Fresha has a free tier, so it costs nothing to try first.
  • Each has a real cost: Certinia PSA no pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers; Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client

Where they differ

Only the attributes on which Certinia PSA and Fresha actually diverge.

Attributes where Certinia PSA and Fresha differ
AttributeCertinia PSAFresha
Starting priceOn requestFree
Pricing modelquotefree
Free tierNoYes
PlatformsWebWeb, Ios, Android
CategoryProfessional ServicesScheduling & Booking
FoundedUnknown2015

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Certinia PSA

Nothing recorded that Fresha does not also cover.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

What people use each for

The jobs each tool is most often brought in to do.

Certinia PSA

No use cases recorded yet. See the Certinia PSA review.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Certinia PSA
  • Attracting new clients through the Fresha consumer marketplacenot Certinia PSA
  • Sending appointment reminders and marketing campaigns to clientsnot Certinia PSA

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Certinia PSA

  • No pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
  • Running on Salesforce means the platform requires a Salesforce org as its foundation

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Pricing, plan by plan

Certinia PSA

On request

No published plan breakdown. See the Certinia PSA review.

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Which should you pick?

Choose Certinia PSA if

Nothing in the data separates Certinia PSA from Fresha on the points above - pick on price and on how each one feels to use.

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.

Questions people ask

Is Certinia PSA or Fresha better?
Neither clearly leads. Certinia PSA starts at On request and Fresha at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Certinia PSA or Fresha?
Fresha has a free tier; the other does not. Paid plans start at On request for Certinia PSA and Free for Fresha.
Does Certinia PSA or Fresha run on more platforms?
Certinia PSA runs on Web. Fresha runs on Web, Ios, Android.
Can I use Fresha for free?
Yes. Fresha has a free tier, so you can try it without paying. Certinia PSA starts at On request.
What can Certinia PSA do that Fresha cannot?
Fresha covers Online booking, Appointment management, Client database, Point of sale.

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