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Software · head to head

Certinia PSA vs Zenoti

Certinia PSA logo

Certinia PSA

Software

AI-powered PSA suite, Salesforce-native

From
On request
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Certinia PSA no pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo

Where they differ

Only the attributes on which Certinia PSA and Zenoti actually diverge.

Attributes where Certinia PSA and Zenoti differ
AttributeCertinia PSAZenoti
Starting priceOn request$200/month
Pricing modelquotesubscription
PlatformsWebWeb, Ios, Android, Api
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Certinia PSA

Nothing recorded that Zenoti does not also cover.

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

What people use each for

The jobs each tool is most often brought in to do.

Certinia PSA

No use cases recorded yet. See the Certinia PSA review.

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Certinia PSA
  • Centralising appointment booking, point of sale and inventory across sitesnot Certinia PSA
  • Managing memberships, packages and customer marketing for large operatorsnot Certinia PSA

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Certinia PSA

  • No pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
  • Running on Salesforce means the platform requires a Salesforce org as its foundation

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Certinia PSA

On request

No published plan breakdown. See the Certinia PSA review.

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Certinia PSA if

Nothing in the data separates Certinia PSA from Zenoti on the points above - pick on price and on how each one feels to use.

Certinia PSA review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Certinia PSA or Zenoti better?
Neither clearly leads. Certinia PSA starts at On request and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Certinia PSA or Zenoti?
Certinia PSA starts at On request and Zenoti at $200/month.
Does Certinia PSA or Zenoti run on more platforms?
Certinia PSA runs on Web. Zenoti runs on Web, Ios, Android, Api.
What can Certinia PSA do that Zenoti cannot?
Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.
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