Scheduling & Booking · head to head
Acuity Scheduling vs Certinia PSA
Certinia PSA
Professional Services
AI-powered PSA suite, Salesforce-native
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Certinia PSA no pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
Where they differ
Only the attributes on which Acuity Scheduling and Certinia PSA actually diverge.
| Attribute | Acuity Scheduling | Certinia PSA |
|---|---|---|
| Starting price | $16/month | On request |
| Pricing model | subscription | quote |
| Category | Scheduling & Booking | Professional Services |
| Founded | 2003 | Unknown |
Identical on both: free tier (No), platforms (Web), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Acuity Scheduling
- Online booking
- Appointment types
- Calendar sync
- Payment processing
- Email reminders
- Client self-scheduling
- Packages & memberships
- Timezone detection
Only in Certinia PSA
Nothing recorded that Acuity Scheduling does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Acuity Scheduling
- Client self-scheduling with automated time zone conversionnot Certinia PSA
- HIPAA-compliant scheduling for healthcare practitionersnot Certinia PSA
- Multi-location scheduling with multiple staff membersnot Certinia PSA
- Membership, package sales, and gift certificate managementnot Certinia PSA
Certinia PSA
No use cases recorded yet. See the Certinia PSA review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Acuity Scheduling
- Starter tier limited to 1 calendar only
- SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
- HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
- Custom API and CSS access, and Acuity branding removal require Premium tier
Certinia PSA
- No pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
- Running on Salesforce means the platform requires a Salesforce org as its foundation
Pricing, plan by plan
Acuity Scheduling
$16/monthNo published plan breakdown. See the Acuity Scheduling review.
Certinia PSA
On requestNo published plan breakdown. See the Certinia PSA review.
Which should you pick?
Choose Acuity Scheduling if
- You need online booking.
- You also want appointment types.
Choose Certinia PSA if
Nothing in the data separates Certinia PSA from Acuity Scheduling on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is Acuity Scheduling or Certinia PSA better?
- Neither clearly leads. Acuity Scheduling starts at $16/month and Certinia PSA at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Acuity Scheduling or Certinia PSA?
- Acuity Scheduling starts at $16/month and Certinia PSA at On request.
- Does Acuity Scheduling or Certinia PSA run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is Acuity Scheduling best used for?
- Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Certinia PSA is typically brought in for.
- What can Acuity Scheduling do that Certinia PSA cannot?
- Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing.
Related pages
More on Acuity Scheduling
More on Certinia PSA
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- Certinia PSA vs Calendly
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