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Professional Services · head to head

Certinia PSA vs Freshteam

Certinia PSA logo

Certinia PSA

Professional Services

AI-powered PSA suite, Salesforce-native

From
On request
Rated
-
Full reviewWebsite
Freshteam logo

Freshteam

HR & Recruiting

Smart HR software for growing businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Freshteam has a free tier, so it costs nothing to try first.
  • Each has a real cost: Certinia PSA no pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers; Freshteam freshworks HRMS (formerly Freshteam) paid tiers as captured 19 February 2023 combined a per-employee monthly charge ($1.20 to $2.40+/employee/month) with a separate flat platform fee ($71 to $119+/month), on top of a $0 free tier

Where they differ

Only the attributes on which Certinia PSA and Freshteam actually diverge.

Attributes where Certinia PSA and Freshteam differ
AttributeCertinia PSAFreshteam
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, Ios, Android
CategoryProfessional ServicesHR & Recruiting
FoundedUnknown2010

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Certinia PSA

Nothing recorded that Freshteam does not also cover.

Only in Freshteam

  • Applicant Tracking
  • Onboarding
  • Time Off
  • Employee Directory
  • Time Tracking
  • Documents
  • Org Chart
  • Freshdesk

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Certinia PSA

  • No pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
  • Running on Salesforce means the platform requires a Salesforce org as its foundation

Freshteam

  • Freshworks HRMS (formerly Freshteam) paid tiers as captured 19 February 2023 combined a per-employee monthly charge ($1.20 to $2.40+/employee/month) with a separate flat platform fee ($71 to $119+/month), on top of a $0 free tier

Pricing, plan by plan

Certinia PSA

On request

No published plan breakdown. See the Certinia PSA review.

Freshteam

Free
  • FreeFree
    • 50 Employees
    • Basic ATS
    • Time Off
  • Growth$1.2/month
    • All Free features
    • Onboarding
    • Time Tracking
  • Pro$2.4/month
    • All Growth features
    • Custom Reports
    • Advanced Workflows

Which should you pick?

Choose Certinia PSA if

Nothing in the data separates Certinia PSA from Freshteam on the points above - pick on price and on how each one feels to use.

Certinia PSA review

Choose Freshteam if

  • You need applicant tracking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want onboarding.
Freshteam review

Questions people ask

Is Certinia PSA or Freshteam better?
Neither clearly leads. Certinia PSA starts at On request and Freshteam at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Certinia PSA or Freshteam?
Freshteam has a free tier; the other does not. Paid plans start at On request for Certinia PSA and Free for Freshteam.
Does Certinia PSA or Freshteam run on more platforms?
Certinia PSA runs on Web. Freshteam runs on Web, Ios, Android.
Can I use Freshteam for free?
Yes. Freshteam has a free tier, so you can try it without paying. Certinia PSA starts at On request.
What can Certinia PSA do that Freshteam cannot?
Freshteam covers Applicant Tracking, Onboarding, Time Off, Employee Directory.
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