Softwr

Professional Services · head to head

Certinia PSA vs Employment Hero

Certinia PSA logo

Certinia PSA

Professional Services

AI-powered PSA suite, Salesforce-native

From
On request
Rated
-
Employment Hero logo

Employment Hero

HR & Recruiting

Australian HR, payroll and recruitment platform for employment management

From
On request
Rated
-

The short version

  • Each has a real cost: Certinia PSA no pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers; Employment Hero hR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower

Where they differ

Only the attributes on which Certinia PSA and Employment Hero actually diverge.

Attributes where Certinia PSA and Employment Hero differ
AttributeCertinia PSAEmployment Hero
Pricing modelquotesubscription
CategoryProfessional ServicesHR & Recruiting

Identical on both: starting price (On request), free tier (No), platforms (Web), user rating (Not yet rated).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Certinia PSA

  • No pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
  • Running on Salesforce means the platform requires a Salesforce org as its foundation

Employment Hero

  • HR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower
  • Core features like payroll, chat and rostering are unbundled add-ons billed separately per employee, for example Managed Payroll costs an extra AUD 20/employee/month with a AUD 400 monthly minimum

Pricing, plan by plan

Certinia PSA

On request

No published plan breakdown. See the Certinia PSA review.

Employment Hero

On request

No published plan breakdown. See the Employment Hero review.

Which should you pick?

Choose Certinia PSA if

Nothing in the data separates Certinia PSA from Employment Hero on the points above - pick on price and on how each one feels to use.

Choose Employment Hero if

Nothing in the data separates Employment Hero from Certinia PSA on the points above - pick on price and on how each one feels to use.

Questions people ask

Is Certinia PSA or Employment Hero better?
Neither clearly leads. Certinia PSA starts at On request and Employment Hero at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Certinia PSA or Employment Hero?
Certinia PSA starts at On request and Employment Hero at On request.
Does Certinia PSA or Employment Hero run on more platforms?
Both run on Web, so platform support will not decide this one for you.

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