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Parenting · head to head

Care.com vs Norton Family

Care.com logo

Care.com

Parenting

Find the care your family deserves

From
Free
Rated
-
Norton Family logo

Norton Family

Parenting

Comprehensive parental control from Norton Security

From
$49.99/year
Rated
-

The short version

  • Only Care.com has a free tier, so it costs nothing to try first.
  • Each has a real cost: Care.com website blocks automated access with HTTP 403 Forbidden response; Norton Family norton Family can only be installed on a child's Windows PC, iOS or Android device, with no macOS support
  • They diverge on capability: Care.com covers Caregiver search, Norton Family covers Antivirus protection.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Care.com and Norton Family actually diverge.

Attributes where Care.com and Norton Family differ
AttributeCare.comNorton Family
Starting priceFree$49.99/year
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Windows, Mac
Founded20061991

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Parenting).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Care.com

  • Caregiver search
  • Background checks
  • Secure messaging
  • Job posting
  • Payroll services
  • Tax assistance
  • Reviews and ratings
  • Identity verification

Only in Norton Family

  • Antivirus protection
  • Web monitoring
  • App blocking
  • Screen time management
  • Location tracking
  • Activity reports
  • Social media monitoring
  • Custom alerts

Both cover

  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Care.com

  • Finding babysittersnot Norton Family
  • Hiring nanniesnot Norton Family
  • Senior carenot Norton Family
  • Pet sittingnot Norton Family
  • Housekeepingnot Norton Family

Norton Family

  • Parental monitoring and child device managementnot Care.com
  • Web content filtering and screen time controlsnot Care.com
  • Location tracking and device lock capabilities for Android/iOSnot Care.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Care.com

  • Website blocks automated access with HTTP 403 Forbidden response
  • Alternative pricing URLs also return 403 Forbidden

Norton Family

  • Norton Family can only be installed on a child's Windows PC, iOS or Android device, with no macOS support
  • Windows 10 in S mode is explicitly excluded
  • Not all features are available on all supported platforms
  • Location Supervision is not available in all countries and must be activated before use
  • Video Supervision covers only videos watched on YouTube.com and does not track YouTube videos embedded in other sites or blogs
  • Mobile App Supervision shows and controls apps only on Android devices
  • The Android app relies on the AccessibilityService API to see websites viewed and to stop the child removing permissions
  • Features require the child's device to have an internet or data plan and to be turned on

Pricing, plan by plan

Care.com

Free
  • BasicFree
    • Create profile
    • Browse caregivers
    • Post jobs
  • Premium$39/month
    • Unlimited messaging
    • Background checks
    • Priority listing

Norton Family

$49.99/year
  • Norton 360 Deluxe$49.99/year
    • Antivirus protection
    • Parental controls
    • Screen time limits
  • Norton 360 Premium$99.99/year
    • Everything in Deluxe
    • Location tracking
    • Advanced monitoring

Which should you pick?

Choose Care.com if

  • You need caregiver search.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want background checks.

Choose Norton Family if

  • You need antivirus protection.
  • You work on Web, Ios, Android, Windows, Mac.
  • You also want web monitoring.

Questions people ask

Is Care.com or Norton Family better?
Neither clearly leads. Care.com starts at Free and Norton Family at $49.99/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Care.com or Norton Family?
Care.com has a free tier; the other does not. Paid plans start at Free for Care.com and $49.99/year for Norton Family.
Does Care.com or Norton Family run on more platforms?
Care.com runs on Web, Ios, Android. Norton Family runs on Web, Ios, Android, Windows, Mac.
Can I use Care.com for free?
Yes. Care.com has a free tier, so you can try it without paying. Norton Family starts at $49.99/year.
What is Care.com best used for?
Care.com is most often used for finding babysitters, hiring nannies, senior care, pet sitting. Of those, finding babysitters and hiring nannies are not what Norton Family is typically brought in for.
What can Care.com do that Norton Family cannot?
Care.com covers Caregiver search, Background checks, Secure messaging, Job posting. Norton Family covers Antivirus protection, Web monitoring, App blocking, Screen time management. Both handle Cloud deployment, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Care.com: What is included in different Care.com membership levels?

Care.com membership details and feature comparisons are not available via automated research. Prospective members must visit the Care.com website directly to review membership options.

Source
Norton Family: How much does Norton Family cost?

Norton Family costs $49.99 per year for a single annual subscription. This is the only plan offered; there are no monthly billing or tiered options available.

Source
Care.com: Are there separate pricing structures for employers versus job seekers on Care.com?

Care.com serves both caregiver job seekers and families seeking caregivers, but pricing structures for each audience are not publicly accessible via automated methods.

Source
Norton Family: Is there a free trial for Norton Family?

Yes, Norton Family offers a free 30-day trial. A payment method is required at sign-up and will be charged at the end of the trial unless you cancel before the trial period ends.

Source
Norton Family: What devices does Norton Family support?

Norton Family supports Windows, Android, and iOS devices. Mac is not supported for parental control features. Features include web filtering, time limits, app monitoring, location tracking, and instant device lock.

Source
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