Software · head to head
Capsule vs Norton 360
The short version
- Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Norton 360 device limit of 3 devices on Standard plan; higher tiers needed for family with multiple devices
- They diverge on capability: Capsule covers Contact management, Norton 360 covers Real-time threat protection.
Where they differ
Only the attributes on which Capsule and Norton 360 actually diverge.
| Attribute | Capsule | Norton 360 |
|---|---|---|
| Starting price | $19/month | $36/year |
| Pricing model | subscription | Unknown |
| Platforms | Web, Ios, Android | Windows, macOS, Android, iOS |
| Founded | 2008 | 1982 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule
- Contact management
- Deal tracking
- Task management
- Email sync
- Activity timeline
- Slack
- Zapier
- Google Apps
Only in Norton 360
- Real-time threat protection
- Ransomware protection
- Firewall
- Password Manager
- Secure VPN
- Cloud backup
- Dark Web Monitoring
- Parental Controls
Both cover
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Capsule
- Simple contact and pipeline CRM for a small teamnot Norton 360
- Tracking deals and follow-up tasksnot Norton 360
- Linking emails and notes to contact recordsnot Norton 360
- Multiple sales pipelines on the paid tiersnot Norton 360
Norton 360
- Antivirusnot Capsule
- Internet Securitynot Capsule
- Identity Protectionnot Capsule
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule
- The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
- Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
- Per-user prices are not shown as figures on the pricing page, only as tier names
- Ultimate is quote-only
Norton 360
- Device limit of 3 devices on Standard plan; higher tiers needed for family with multiple devices
- Parental controls unavailable on Standard plan, requiring purchase of separate Norton Family app
- No HIPAA compliance or BAA support for regulated industries
- Exploit Prevention works only on Windows devices, not available for macOS
- Limited account recovery options if master password is forgotten
Pricing, plan by plan
Capsule
$19/month- Starter$19/month
- Contact management
- Task tracking
- Professional$39/month
- Everything in Starter
- Pipeline management
- Reporting
- Enterprise$99/month
- Everything in Professional
- Custom fields
- API access
Norton 360
$36/year- Norton 360 Standard$36/year
- Antivirus and malware protection
- VPN
- Dark web monitoring
- Norton 360 Deluxe$49.99/year
- All Standard features
- 50 GB cloud backup
- Parental controls
- Norton 360 Premium$54.99/year
- All Deluxe features
- 250 GB cloud backup
- LifeLock identity theft protection
Which should you pick?
Choose Capsule if
- You need contact management.
- You work on Web, Ios, Android.
- You also want deal tracking.
Choose Norton 360 if
- You need real-time threat protection.
- You work on Windows, macOS, Android, iOS.
- You also want ransomware protection.
Questions people ask
- Is Capsule or Norton 360 better?
- Neither clearly leads. Capsule starts at $19/month and Norton 360 at $36/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule or Norton 360?
- Capsule starts at $19/month and Norton 360 at $36/year.
- Does Capsule or Norton 360 run on more platforms?
- Capsule runs on Web, Ios, Android. Norton 360 runs on Windows, macOS, Android, iOS.
- What is Capsule best used for?
- Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Norton 360 is typically brought in for.
- What can Capsule do that Norton 360 cannot?
- Capsule covers Contact management, Deal tracking, Task management, Email sync. Norton 360 covers Real-time threat protection, Ransomware protection, Firewall, Password Manager. Both handle Cloud deployment, Web support, English language support.
Answered from the vendors’ own pages
Norton 360: What operating systems does Norton 360 Standard support?
Windows 7 SP1 through Windows 11, macOS 10.13 and later, Android 10.0 or later, and current plus two previous iOS versions. Not all features are available on all platforms.
SourceNorton 360: How much cloud backup storage is included in Norton 360 Standard?
2 GB of cloud backup storage is included with Norton 360 Standard. Higher tiers offer 50 GB (Deluxe) and 250 GB (Premium).
SourceNorton 360: Does Norton 360 include a VPN?
Yes. All Norton 360 plans include a VPN for secure browsing. The VPN is available on Windows, Mac, iOS, and Android devices.
SourceNorton 360: Is Norton 360 HIPAA compliant?
No. Norton 360 does not offer HIPAA compliance or Business Associate Agreements (BAA), making it unsuitable for healthcare organizations handling protected health information (PHI).
SourceNorton 360: What is the renewal price after the first year?
First year pricing is discounted. Standard renews at 94.99 USD per year, Deluxe at 119.99 USD per year. This represents a 140% increase over Deluxe's first-year rate of 49.99 USD.
SourceRelated pages
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