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Cybersecurity · head to head

Authy vs IAPro

Authy logo

Authy

Cybersecurity

Twilio's free authenticator app with encrypted cloud backup, mobile only since the desktop clients were withdrawn in 2024.

From
Free
Free plan
Yes
Full reviewWebsite
IAPro logo

IAPro

Government

Internal Affairs Case Management

From
$500/month
Free plan
No
Full reviewWebsite

The short version

  • Only Authy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Authy there is no export function for stored TOTP secrets, so moving to a different authenticator means disabling and re-enrolling two-factor authentication on every account individually, which is the reason most users stay rather than a reason anyone should choose it.; IAPro a public university's procurement documentation for IAPro (CI Technologies, acquired by Versaterm Public Safety in 2023) states the software is sold as an unlimited-use license covering all concurrent users and workstations with no additional or hidden licensing costs, and the first year of annual maintenance is included free; no dollar figure for that license was disclosed in the document, so total cost is not visible without a direct quote.
  • They diverge on capability: Authy covers Encrypted cloud backup, IAPro covers Case Management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Authy and IAPro actually diverge.

Attributes where Authy and IAPro differ
AttributeAuthyIAPro
Starting priceFree$500/month
Pricing modelfreesubscription
Free tierYesNo
PlatformsWebWeb, Desktop
CategoryCybersecurityGovernment
FoundedUnknown1997

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Authy

  • Encrypted cloud backup
  • Multi-device sync
  • Standard TOTP
  • Offline code generation
  • App lock
  • Multi-device toggle
  • Token organisation
  • Free with no account tier

Only in IAPro

  • Case Management
  • Early Warning System
  • Use of Force Tracking
  • Analytics
  • Reporting
  • CAD Systems
  • RMS
  • HR Systems

What people use each for

The jobs each tool is most often brought in to do.

Authy

  • An individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phonenot IAPro
  • A small team sharing access to a service account where the same tokens must be available on more than one handsetnot IAPro
  • Replacing SMS-based codes with TOTP for someone who would abandon two-factor entirely if recovery were difficultnot IAPro
  • Consolidating tokens scattered across several apps onto one device list with recognisable names and iconsnot IAPro

IAPro

  • Citizen Servicesnot Authy
  • Records Managementnot Authy
  • Public Safetynot Authy
  • Civic Engagementnot Authy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Authy

  • There is no export function for stored TOTP secrets, so moving to a different authenticator means disabling and re-enrolling two-factor authentication on every account individually, which is the reason most users stay rather than a reason anyone should choose it.
  • The Windows, macOS and Linux desktop applications were discontinued in 2024 and stopped working, so any workflow that depended on copying codes on a computer now requires a phone in hand, and users who held tokens only on a desktop client had to restore from backup or re-enrol.
  • The account is keyed to a phone number, so an attacker who takes over that number through a SIM swap can begin the device registration flow, and the only remaining control is the backup password that most users set once and cannot recall.
  • In 2024 an unauthenticated Twilio endpoint allowed attackers to confirm which numbers from a supplied list were registered Authy accounts, exposing around 33 million phone numbers, which disclosed no codes but handed phishers a validated list of people known to use two-factor authentication.
  • It is a free consumer application inside a company that has already retired the paid Authy developer API it once supported, so it carries no revenue of its own, and users should treat its continued existence as a business decision rather than a roadmap commitment.

IAPro

  • A public university's procurement documentation for IAPro (CI Technologies, acquired by Versaterm Public Safety in 2023) states the software is sold as an unlimited-use license covering all concurrent users and workstations with no additional or hidden licensing costs, and the first year of annual maintenance is included free; no dollar figure for that license was disclosed in the document, so total cost is not visible without a direct quote.

Pricing, plan by plan

Authy

Free

No published plan breakdown. See the Authy review.

IAPro

$500/month
  • IAPro$500/month
    • Case Management
    • Early Warning
    • Analytics

Which should you pick?

Choose Authy if

  • You need encrypted cloud backup.
  • You want to start without paying.
  • You also want multi-device sync.
Authy review

Choose IAPro if

  • You need case management.
  • You work on Web, Desktop.
  • You also want early warning system.
IAPro review

Questions people ask

Is Authy or IAPro better?
Neither clearly leads. Authy starts at Free and IAPro at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Authy or IAPro?
Authy has a free tier; the other does not. Paid plans start at Free for Authy and $500/month for IAPro.
Does Authy or IAPro run on more platforms?
Authy runs on Web. IAPro runs on Web, Desktop.
Can I use Authy for free?
Yes. Authy has a free tier, so you can try it without paying. IAPro starts at $500/month.
What is Authy best used for?
Authy is most often used for an individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phone, a small team sharing access to a service account where the same tokens must be available on more than one handset, replacing sms-based codes with totp for someone who would abandon two-factor entirely if recovery were difficult, consolidating tokens scattered across several apps onto one device list with recognisable names and icons. Of those, an individual who wants two-factor authentication on personal accounts and needs it to survive losing or replacing a phone and a small team sharing access to a service account where the same tokens must be available on more than one handset are not what IAPro is typically brought in for.
What can Authy do that IAPro cannot?
Authy covers Encrypted cloud backup, Multi-device sync, Standard TOTP, Offline code generation. IAPro covers Case Management, Early Warning System, Use of Force Tracking, Analytics.

Answered from the vendors’ own pages

Authy: Is Authy still supported?

The mobile apps for iOS and Android are still available and functional. The desktop applications were withdrawn in 2024 and the Authy developer API has been retired in favour of Twilio Verify, so the surrounding product has been shrinking.

IAPro: How much does IAPro cost?

Pricing is not published. IAPro is an enterprise solution for professional standards management with custom pricing based on organizational needs.

Source
Authy: Can I export my tokens?

No. There is no export of the underlying secrets, by design. Migrating to another authenticator means going to each service, disabling two-factor authentication and setting it up again with the new app.

IAPro: Can I try IAPro before committing to a purchase?

No self-serve trial is mentioned. The site directs interested parties to book a consultation with the sales team to discuss evaluation options.

Source
Authy: What happened to the desktop app?

Twilio announced its discontinuation in March 2024 and the applications stopped working later that year. There is no replacement desktop client; the mobile apps are the product now.

IAPro: How do I request a quote or demo?

Contact Versaterm directly at 613-820-0311, 1-866-729-2947, or use the contact form at their website. They offer consultation booking for enterprise prospects.

Source
Authy: Is multi-device sync safe to leave on?

It is the feature most worth understanding. Leaving new device registration enabled means anyone who controls your phone number can attempt to add a device. The usual advice is to turn the multi-device setting off once your devices are registered and turn it on only when you need to add one.

IAPro: What is the typical contract length?

Contract terms are not disclosed on the website. As an enterprise product, terms are negotiated individually during the sales process.

Source
Authy: What if I lose my phone and forget the backup password?

The secrets are encrypted with that password and Twilio does not hold it, so they cannot be recovered. You would fall back to each individual service's account recovery process, which is exactly the situation the backup was meant to avoid.

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