Softwr

Scheduling & Booking · head to head

Acuity Scheduling vs Bill.com

Acuity Scheduling logo

Acuity Scheduling

Scheduling & Booking

Scheduling made simple

From
$16/month
Rated
-
Bill.com logo

Bill.com

All industries

Automate your financial workflows

From
Free
Rated
-

The short version

  • Only Bill.com has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Bill.com limited customization of approval workflows and user permissions for complex business needs
  • They diverge on capability: Acuity Scheduling covers Online booking, Bill.com covers AP automation.

Where they differ

Only the attributes on which Acuity Scheduling and Bill.com actually diverge.

Attributes where Acuity Scheduling and Bill.com differ
AttributeAcuity SchedulingBill.com
Starting price$16/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
CategoryScheduling & BookingAll industries
Founded20032006

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection
  • Squarespace

Only in Bill.com

  • AP automation
  • AR automation
  • Approval workflows
  • Document management
  • Vendor management
  • Cash flow insights
  • Mobile approvals
  • Xero

Both cover

  • Payment processing
  • QuickBooks
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Bill.com
  • HIPAA-compliant scheduling for healthcare practitionersnot Bill.com
  • Multi-location scheduling with multiple staff membersnot Bill.com
  • Membership, package sales, and gift certificate managementnot Bill.com

Bill.com

  • Invoice processingnot Acuity Scheduling
  • Bill paymentsnot Acuity Scheduling
  • Vendor paymentsnot Acuity Scheduling
  • Cash flow managementnot Acuity Scheduling
  • Financial automationnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Bill.com

  • Limited customization of approval workflows and user permissions for complex business needs
  • Limited international payment capabilities compared to specialists like Tipalti
  • Customer support response times are slow, with agents often lacking product expertise

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Bill.com

Free
  • Essentials$49/month
    • Core AP and AR functionality
    • Manual CSV import/export
  • Team$65/month
    • Automatic 2-way sync with QuickBooks Online, Xero
  • Corporate$89/month
    • Procurement features
    • Custom approval policies
    • Sync with NetSuite, Dynamics

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.

Choose Bill.com if

  • You need ap automation.
  • You want to start without paying.
  • You also want ar automation.

Questions people ask

Is Acuity Scheduling or Bill.com better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Bill.com at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Bill.com?
Bill.com has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for Bill.com.
Does Acuity Scheduling or Bill.com run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Bill.com for free?
Yes. Bill.com has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Bill.com is typically brought in for.
What can Acuity Scheduling do that Bill.com cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Email reminders. Bill.com covers AP automation, AR automation, Approval workflows, Document management. Both handle Payment processing, QuickBooks, SOC2.

Answered from the vendors’ own pages

Bill.com: What payment methods does Bill.com support?

Bill.com supports ACH transfers, checks, corporate cards, and international transfers. ACH payments cost $0.59 per transaction, checks cost $1.99, and card payments incur a 2.9% fee.

Source
Bill.com: Does Bill.com offer a free tier?

Yes. Bill.com offers a free Spend & Expense plan for access to credit lines from $1,000-$5M with corporate cards, budgets, and expense tracking.

Source
Bill.com: Which accounting systems does Bill.com integrate with?

Bill.com integrates with QuickBooks Online, QuickBooks Enterprise, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, and Xero, with automatic two-way syncing on most plans.

Source

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