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Software · head to head

Hopin vs RingCentral

Hopin logo

Hopin

Software

Virtual and hybrid events at scale

From
Free
Rated
-
RingCentral logo

RingCentral

Software

Unified communications platform for enterprise

From
$24.99/month
Rated
-

The short version

  • Only Hopin has a free tier, so it costs nothing to try first.
  • Each has a real cost: Hopin platform complexity with feature breadth that results in no single feature being particularly strong compared to specialized competitors; RingCentral the pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • They diverge on capability: Hopin covers Virtual stages, RingCentral covers VoIP calling.

Where they differ

Only the attributes on which Hopin and RingCentral actually diverge.

Attributes where Hopin and RingCentral differ
AttributeHopinRingCentral
Starting priceFree$24.99/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Windows, Macos, Ios, Android
Founded20191999

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hopin

  • Virtual stages
  • Networking sessions
  • Expo areas
  • Breakout rooms
  • Live streaming
  • Stripe
  • HubSpot
  • Zapier

Only in RingCentral

  • VoIP calling
  • Video conferencing
  • Team messaging
  • SMS/MMS
  • File storage
  • Call recording
  • Analytics
  • Microsoft Teams

Both cover

  • Salesforce
  • Web support
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Hopin

  • Event planningnot RingCentral
  • Ticket salesnot RingCentral
  • Attendee managementnot RingCentral
  • Virtual eventsnot RingCentral
  • Event marketingnot RingCentral

RingCentral

  • Cloud phone system with business numbers, extensions and call routingnot Hopin
  • Combining voice, video meetings and team messaging in one subscriptionnot Hopin
  • Adding contact centre and analytics capability to a distributed workforcenot Hopin

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hopin

  • Platform complexity with feature breadth that results in no single feature being particularly strong compared to specialized competitors
  • Hard registration caps with additional charges if events exceed 100 registrations
  • Post-acquisition delays with slow account activation taking up to 45 days and slow responses to onboarding questions
  • High pricing particularly problematic for organizations running occasional or simple webinars
  • No Facebook or YouTube live streaming integration and limited caption support for accessibility

RingCentral

  • The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • The advertised saving of up to 33 percent requires paying annually rather than monthly
  • Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
  • AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
  • SMS is excluded from the free trial

Pricing, plan by plan

Hopin

Free

No published plan breakdown. See the Hopin review.

RingCentral

$24.99/month
  • Essentials$24.99/month
    • Calls, meetings, messaging
    • Video conferencing
    • File sharing
  • Standard$34.99/month
    • Everything in Essentials
    • Advanced features
    • Call recording

Which should you pick?

Choose Hopin if

  • You need virtual stages.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want networking sessions.

Choose RingCentral if

  • You need voip calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video conferencing.

Questions people ask

Is Hopin or RingCentral better?
Neither clearly leads. Hopin starts at Free and RingCentral at $24.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hopin or RingCentral?
Hopin has a free tier; the other does not. Paid plans start at Free for Hopin and $24.99/month for RingCentral.
Does Hopin or RingCentral run on more platforms?
Hopin runs on Web, iOS, Android. RingCentral runs on Web, Windows, Macos, Ios, Android.
Can I use Hopin for free?
Yes. Hopin has a free tier, so you can try it without paying. RingCentral starts at $24.99/month.
What is Hopin best used for?
Hopin is most often used for event planning, ticket sales, attendee management, virtual events. Of those, event planning and ticket sales are not what RingCentral is typically brought in for.
What can Hopin do that RingCentral cannot?
Hopin covers Virtual stages, Networking sessions, Expo areas, Breakout rooms. RingCentral covers VoIP calling, Video conferencing, Team messaging, SMS/MMS. Both handle Salesforce, Web support, Ios support.

Answered from the vendors’ own pages

Hopin: What is Hopin's pricing?

Hopin (now RingCentral Events) starts at approximately $99 per organizer per month (billed annually) for the Events Pro plan, with higher tiers at $199 and $299 per month adding onsite capabilities and advanced integrations. A free plan is available with limited features.

Source
Hopin: What features does Hopin include?

Hopin provides registration, live streaming, networking tools (1:1 video matchmaking, breakout rooms), virtual reception and expo areas, real-time analytics and reporting, and integrations with Salesforce, HubSpot, Marketo, and Pardot.

Source
Hopin: Can Hopin live stream to Facebook or YouTube?

No. Hopin does not offer native options to live stream video conferencing directly to Facebook or YouTube. This requires manual setup or third-party solutions.

Source
Hopin: Does Hopin provide automated captions during events?

Hopin does not offer built-in caption support across all features, which is a limitation for accessibility and engagement during live sessions.

Source
Hopin: Who acquired Hopin?

RingCentral acquired Hopin in late 2023. The platform is now sold as RingCentral Events with ongoing support and updates managed by RingCentral.

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