Softwr

All industries · head to head

Bitwarden vs Groove

Bitwarden logo

Bitwarden

All industries

Open source password management for everyone

From
Free
Rated
-
Full reviewWebsite
Groove logo

Groove

All industries

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitwarden has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitwarden the integrated TOTP authenticator, encrypted file attachments, vault health reports and Emergency Access are all withheld from the free plan and need Premium at $1.65 per month; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: Bitwarden covers Unlimited password storage, Groove covers Shared inbox.

Where they differ

Only the attributes on which Bitwarden and Groove actually diverge.

Attributes where Bitwarden and Groove differ
AttributeBitwardenGroove
Starting priceFree$12/month
Free tierYesNo
PlatformsWindows, Macos, Linux, Ios, Android, Web, CliWeb, Ios, Android
CategoryAll industriesUnknown
Founded20162011

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitwarden

  • Unlimited password storage
  • Cross-platform sync
  • Secure password sharing
  • Password generator
  • Two-factor authentication
  • Encrypted file attachments
  • Vault health reports
  • Emergency access

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Slack
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Bitwarden

  • Personal password managementnot Groove
  • Team credential sharingnot Groove
  • Enterprise securitynot Groove
  • Compliance requirementsnot Groove
  • Developer secrets managementnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot Bitwarden
  • Handling email, chat and messaging support in one queuenot Bitwarden

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitwarden

  • The integrated TOTP authenticator, encrypted file attachments, vault health reports and Emergency Access are all withheld from the free plan and need Premium at $1.65 per month
  • Free accounts can share vault items with one other Bitwarden user and no more
  • File storage is capped at 5 GB on Premium and 5 GB personal plus 5 GB family on the Families plan
  • Two-step login accepts up to 10 hardware security keys per account
  • The Families plan is capped at 6 people, so a seventh member means moving to a Teams subscription at $4 per user per month

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

Bitwarden

Free
  • FreeFree
    • Unlimited passwords
    • 2 users (organizations)
    • Sync all devices
  • Teams$3/month
    • Everything in Free
    • Unlimited users
    • Shared collections
  • Enterprise$6/month
    • Everything in Teams
    • SSO integration
    • Enterprise policies

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose Bitwarden if

  • You need unlimited password storage.
  • You want to start without paying.
  • You work on Windows, Macos, Linux, Ios, Android, Web, Cli.
  • You also want cross-platform sync.
Bitwarden review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is Bitwarden or Groove better?
Neither clearly leads. Bitwarden starts at Free and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitwarden or Groove?
Bitwarden has a free tier; the other does not. Paid plans start at Free for Bitwarden and $12/month for Groove.
Does Bitwarden or Groove run on more platforms?
Bitwarden runs on Windows, Macos, Linux, Ios, Android, Web, Cli. Groove runs on Web, Ios, Android.
Can I use Bitwarden for free?
Yes. Bitwarden has a free tier, so you can try it without paying. Groove starts at $12/month.
What is Bitwarden best used for?
Bitwarden is most often used for personal password management, team credential sharing, enterprise security, compliance requirements. Of those, personal password management and team credential sharing are not what Groove is typically brought in for.
What can Bitwarden do that Groove cannot?
Bitwarden covers Unlimited password storage, Cross-platform sync, Secure password sharing, Password generator. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Bitwarden

More on Groove

Keep looking

Other head to heads