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Software · head to head

Employment Hero vs Gusto

Employment Hero logo

Employment Hero

Software

Australian HR, payroll and recruitment platform for employment management

From
On request
Rated
-
Full reviewWebsite
Gusto logo

Gusto

Software

The people platform for small businesses

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Employment Hero hR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower; Gusto customer service can be slow and unresponsive to issues

Where they differ

Only the attributes on which Employment Hero and Gusto actually diverge.

Attributes where Employment Hero and Gusto differ
AttributeEmployment HeroGusto
Starting priceOn request$49/month
Pricing modelsubscriptionUnknown
FoundedUnknown2011

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Employment Hero

Nothing recorded that Gusto does not also cover.

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

What people use each for

The jobs each tool is most often brought in to do.

Employment Hero

No use cases recorded yet. See the Employment Hero review.

Gusto

  • Payroll processingnot Employment Hero
  • Benefits administrationnot Employment Hero
  • Tax compliancenot Employment Hero
  • Employee onboardingnot Employment Hero
  • Time trackingnot Employment Hero

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Employment Hero

  • HR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower
  • Core features like payroll, chat and rostering are unbundled add-ons billed separately per employee, for example Managed Payroll costs an extra AUD 20/employee/month with a AUD 400 monthly minimum

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

Pricing, plan by plan

Employment Hero

On request

No published plan breakdown. See the Employment Hero review.

Gusto

$49/month

No published plan breakdown. See the Gusto review.

Which should you pick?

Choose Employment Hero if

Nothing in the data separates Employment Hero from Gusto on the points above - pick on price and on how each one feels to use.

Employment Hero review

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.
Gusto review

Questions people ask

Is Employment Hero or Gusto better?
Neither clearly leads. Employment Hero starts at On request and Gusto at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Employment Hero or Gusto?
Employment Hero starts at On request and Gusto at $49/month.
Does Employment Hero or Gusto run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What can Employment Hero do that Gusto cannot?
Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source
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Related pages

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