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Software · head to head

DonorPerfect vs Hotjar

DonorPerfect logo

DonorPerfect

Software

Comprehensive donor management software

From
On request
Rated
-
Full reviewWebsite
H

Hotjar

Software

Understand how users behave on your site

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Hotjar has a free tier, so it costs nothing to try first.
  • Each has a real cost: DonorPerfect the pricing page publishes only a 'starting at $99/month' figure and asks for a custom quote for the Core, Plus and Pro tiers; Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • They diverge on capability: DonorPerfect covers Donor database, Hotjar covers Heatmaps.

Where they differ

Only the attributes on which DonorPerfect and Hotjar actually diverge.

Attributes where DonorPerfect and Hotjar differ
AttributeDonorPerfectHotjar
Starting priceOn requestFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Desktop, MobileWeb
Founded19952014

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DonorPerfect

  • Donor database
  • Campaign management
  • Event management
  • Grant tracking
  • Financial reporting
  • QuickBooks
  • Salesforce
  • Constant Contact

Only in Hotjar

  • Heatmaps
  • Session recordings
  • Feedback widgets
  • Surveys
  • User interviews
  • Conversion funnels
  • Form analytics
  • Rage click detection

What people use each for

The jobs each tool is most often brought in to do.

DonorPerfect

  • Donor management and gift tracking for small and mid sized nonprofitsnot Hotjar
  • Running online donation, event and membership forms tied to a donor databasenot Hotjar

Hotjar

  • User behavior analysisnot DonorPerfect
  • Conversion optimizationnot DonorPerfect
  • UX researchnot DonorPerfect
  • Customer feedbacknot DonorPerfect
  • Usability testingnot DonorPerfect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DonorPerfect

  • The pricing page publishes only a 'starting at $99/month' figure and asks for a custom quote for the Core, Plus and Pro tiers
  • QuickBooks integration, crowdfunding, moves management, batch gift entry and ReadySetAuction are all withheld from the entry Core tier
  • Custom API access is available only on the top Pro tier
  • Enterprise direct mail segmentation and enterprise reports and graphs are Pro tier only
  • Scheduled reports are capped at 5 on Plus and 100 on Pro, and are unavailable on Core
  • Phone support is Pro tier only; Core and Plus get chat support
  • The bundled Constant Contact account is the Lite version on Core

Hotjar

  • Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
  • Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
  • No mobile app - only web-based access available
  • Not real-time analytics - includes slight data processing delay

Pricing, plan by plan

DonorPerfect

On request
  • Express$80/month
    • Donor database
    • Gift tracking
  • Professional$175/month
    • Campaign management
    • Grant tracking
    • Prospect research

Hotjar

Free

No published plan breakdown. See the Hotjar review.

Which should you pick?

Choose DonorPerfect if

  • You need donor database.
  • You work on Web, Desktop, Mobile.
  • You also want campaign management.
DonorPerfect review

Choose Hotjar if

  • You need heatmaps.
  • You want to start without paying.
  • You also want session recordings.
Hotjar review

Questions people ask

Is DonorPerfect or Hotjar better?
Neither clearly leads. DonorPerfect starts at On request and Hotjar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DonorPerfect or Hotjar?
Hotjar has a free tier; the other does not. Paid plans start at On request for DonorPerfect and Free for Hotjar.
Does DonorPerfect or Hotjar run on more platforms?
DonorPerfect runs on Web, Desktop, Mobile. Hotjar runs on Web.
Can I use Hotjar for free?
Yes. Hotjar has a free tier, so you can try it without paying. DonorPerfect starts at On request.
What is DonorPerfect best used for?
DonorPerfect is most often used for donor management and gift tracking for small and mid sized nonprofits, running online donation, event and membership forms tied to a donor database. Of those, donor management and gift tracking for small and mid sized nonprofits and running online donation, event and membership forms tied to a donor database are not what Hotjar is typically brought in for.
What can DonorPerfect do that Hotjar cannot?
DonorPerfect covers Donor database, Campaign management, Event management, Grant tracking. Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys.

Answered from the vendors’ own pages

Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source
Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source
Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source
Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source
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