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Software · head to head

Bloomerang vs Hotjar

Bloomerang logo

Bloomerang

Software

Donor relationship management for nonprofits

From
On request
Rated
-
Full reviewWebsite
H

Hotjar

Software

Understand how users behave on your site

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Hotjar has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bloomerang pricing is based on the number of constituent records tracked, so the bill grows with the database rather than with usage; Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • They diverge on capability: Bloomerang covers Donor database management, Hotjar covers Heatmaps.

Where they differ

Only the attributes on which Bloomerang and Hotjar actually diverge.

Attributes where Bloomerang and Hotjar differ
AttributeBloomerangHotjar
Starting priceOn requestFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, IOS, AndroidWeb
Founded20122014

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bloomerang

  • Donor database management
  • Donation tracking
  • Relationship tracking
  • Task management
  • Stripe
  • PayPal
  • Mailchimp
  • Google Drive

Only in Hotjar

  • Heatmaps
  • Session recordings
  • Feedback widgets
  • Surveys
  • User interviews
  • Conversion funnels
  • Form analytics
  • Rage click detection

What people use each for

The jobs each tool is most often brought in to do.

Bloomerang

  • Donor management and fundraising for nonprofit organisationsnot Hotjar
  • Tracking constituent records, donations and volunteer activitynot Hotjar

Hotjar

  • User behavior analysisnot Bloomerang
  • Conversion optimizationnot Bloomerang
  • UX researchnot Bloomerang
  • Customer feedbacknot Bloomerang
  • Usability testingnot Bloomerang

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bloomerang

  • Pricing is based on the number of constituent records tracked, so the bill grows with the database rather than with usage
  • The all in one Giving Platform starts at $242 a month billed annually
  • The products are sold separately, with Fundraising from $40 a month, CRM from $125 and Volunteer from $119, so a full stack means stacking subscriptions
  • Every published price is a starting figure billed annually, with exact cost requiring a sales conversation

Hotjar

  • Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
  • Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
  • No mobile app - only web-based access available
  • Not real-time analytics - includes slight data processing delay

Pricing, plan by plan

Bloomerang

On request
  • Basic$60/month
    • Basic donor database
    • Email marketing
  • Premium$150/month
    • Advanced analytics
    • Volunteer management
    • Mobile app

Hotjar

Free

No published plan breakdown. See the Hotjar review.

Which should you pick?

Choose Bloomerang if

  • You need donor database management.
  • You work on Web, IOS, Android.
  • You also want donation tracking.
Bloomerang review

Choose Hotjar if

  • You need heatmaps.
  • You want to start without paying.
  • You also want session recordings.
Hotjar review

Questions people ask

Is Bloomerang or Hotjar better?
Neither clearly leads. Bloomerang starts at On request and Hotjar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bloomerang or Hotjar?
Hotjar has a free tier; the other does not. Paid plans start at On request for Bloomerang and Free for Hotjar.
Does Bloomerang or Hotjar run on more platforms?
Bloomerang runs on Web, IOS, Android. Hotjar runs on Web.
Can I use Hotjar for free?
Yes. Hotjar has a free tier, so you can try it without paying. Bloomerang starts at On request.
What is Bloomerang best used for?
Bloomerang is most often used for donor management and fundraising for nonprofit organisations, tracking constituent records, donations and volunteer activity. Of those, donor management and fundraising for nonprofit organisations and tracking constituent records, donations and volunteer activity are not what Hotjar is typically brought in for.
What can Bloomerang do that Hotjar cannot?
Bloomerang covers Donor database management, Donation tracking, Relationship tracking, Task management. Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys.

Answered from the vendors’ own pages

Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source
Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source
Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source
Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source
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