Software · head to head
DealerTrack vs Carfax
The short version
- Each has a real cost: DealerTrack dealertrack (a Cox Automotive brand) publishes no pricing on its own coxautoinc.com/brands/dealertrack page for its DMS, F&I, CRM or registration/titling products; every product card ends in a Request a demo or Contact us link instead of a figure.; Carfax cARFAX's dealer-facing mobile app is restricted to business subscribers and explicitly cannot be used with a consumer CARFAX account
- They diverge on capability: DealerTrack covers F&I management, Carfax covers Vehicle history reports.
Where they differ
Only the attributes on which DealerTrack and Carfax actually diverge.
| Attribute | DealerTrack | Carfax |
|---|---|---|
| Starting price | On request | $2.99/report |
| Pricing model | quote | subscription |
| Platforms | Web, Mobile, Desktop | Web, Mobile, App |
| Founded | 1990 | 1984 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DealerTrack
- F&I management
- Compliance automation
- Document templates
- Customer portal
- Lender integration
- Warranty management
- Product solutions
- Reporting & analytics
Only in Carfax
- Vehicle history reports
- Service records
- Accident information
- Ownership history
- Title information
- Manufacturer recalls
- Odometer readings
- Price analysis
What people use each for
The jobs each tool is most often brought in to do.
DealerTrack
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
Carfax
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DealerTrack
- Dealertrack (a Cox Automotive brand) publishes no pricing on its own coxautoinc.com/brands/dealertrack page for its DMS, F&I, CRM or registration/titling products; every product card ends in a Request a demo or Contact us link instead of a figure.
Carfax
- CARFAX's dealer-facing mobile app is restricted to business subscribers and explicitly cannot be used with a consumer CARFAX account
Pricing, plan by plan
DealerTrack
On request- Standard$undefined/month
- F&I management
- Compliance tools
- Document automation
- Professional$undefined/month
- Everything in Standard
- Advanced compliance
- Custom workflows
- Enterprise$undefined/month
- Everything in Professional
- Multi-location support
- API access
Carfax
$2.99/report- Single Report$2.99/report
- One vehicle history report
- Service records
- Accident history
- Unlimited Reports$34.99/month
- Unlimited reports
- Service history
- Accident information
- Dealer Package$299/month
- Unlimited reports
- Dealer branding
- Customer tools
Which should you pick?
Choose DealerTrack if
- You need f&i management.
- You work on Web, Mobile, Desktop.
- You also want compliance automation.
Choose Carfax if
- You need vehicle history reports.
- You work on Web, Mobile, App.
- You also want service records.
Questions people ask
- Is DealerTrack or Carfax better?
- Neither clearly leads. DealerTrack starts at On request and Carfax at $2.99/report, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DealerTrack or Carfax?
- DealerTrack starts at On request and Carfax at $2.99/report.
- Does DealerTrack or Carfax run on more platforms?
- DealerTrack runs on Web, Mobile, Desktop. Carfax runs on Web, Mobile, App.
- What is DealerTrack best used for?
- DealerTrack is most often used for dealership management, service scheduling, inventory management, sales operations.
- What can DealerTrack do that Carfax cannot?
- DealerTrack covers F&I management, Compliance automation, Document templates, Customer portal. Carfax covers Vehicle history reports, Service records, Accident information, Ownership history.
Related pages
More on DealerTrack
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