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Software · head to head

Countly vs Loox

Countly logo

Countly

Software

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
L

Loox

Software

Photo reviews and referrals for Shopify stores

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Loox beyond plan review volume, overage billing adds $40 to $50 per extra 300 orders processed

Where they differ

Only the attributes on which Countly and Loox actually diverge.

Attributes where Countly and Loox differ
AttributeCountlyLoox
Starting priceFreeOn request
Pricing modelfreemiumusage-based
Free tierYesNo
PlatformsWeb, Mobile, ApiWeb
Founded2012Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Web support

Only in Loox

Nothing recorded that Countly does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Loox
  • Self hosting analytics where data cannot leave the organisationnot Loox

Loox

No use cases recorded yet. See the Loox review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Loox

  • Beyond plan review volume, overage billing adds $40 to $50 per extra 300 orders processed

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Loox

On request

No published plan breakdown. See the Loox review.

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose Loox if

Nothing in the data separates Loox from Countly on the points above - pick on price and on how each one feels to use.

Loox review

Questions people ask

Is Countly or Loox better?
Neither clearly leads. Countly starts at Free and Loox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Loox?
Countly has a free tier; the other does not. Paid plans start at Free for Countly and On request for Loox.
Does Countly or Loox run on more platforms?
Countly runs on Web, Mobile, Api. Loox runs on Web.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. Loox starts at On request.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Loox is typically brought in for.
What can Countly do that Loox cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention.
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