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Cisco Webex vs TeamViewer

Cisco Webex logo

Cisco Webex

Software

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite
TeamViewer logo

TeamViewer

Software

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Cisco Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact

Where they differ

Only the attributes on which Cisco Webex and TeamViewer actually diverge.

Attributes where Cisco Webex and TeamViewer differ
AttributeCisco WebexTeamViewer
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidWeb
Founded1984Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Transcription
  • Virtual backgrounds
  • Slack
  • Microsoft Teams
  • Google Calendar

Only in TeamViewer

Nothing recorded that Cisco Webex does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video Conferencingnot TeamViewer
  • Team Collaborationnot TeamViewer
  • Project Managementnot TeamViewer

TeamViewer

No use cases recorded yet. See the TeamViewer review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Choose TeamViewer if

Nothing in the data separates TeamViewer from Cisco Webex on the points above - pick on price and on how each one feels to use.

TeamViewer review

Questions people ask

Is Cisco Webex or TeamViewer better?
Neither clearly leads. Cisco Webex starts at Free and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or TeamViewer?
Cisco Webex has a free tier; the other does not. Paid plans start at Free for Cisco Webex and On request for TeamViewer.
Does Cisco Webex or TeamViewer run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. TeamViewer runs on Web.
Can I use Cisco Webex for free?
Yes. Cisco Webex has a free tier, so you can try it without paying. TeamViewer starts at On request.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what TeamViewer is typically brought in for.
What can Cisco Webex do that TeamViewer cannot?
Cisco Webex covers HD video, Screen sharing, Recording, Transcription.
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