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Software · head to head

Mural vs Zapier

Mural logo

Mural

Software

The digital workspace for visual collaboration

From
Free
Rated
-
Full reviewWebsite
Zapier logo

Zapier

Software

Automate your work across 7,000+ app integrations

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one; Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
  • They diverge on capability: Mural covers Infinite canvas, Zapier covers App integrations.

Where they differ

Only the attributes on which Mural and Zapier actually diverge.

Attributes where Mural and Zapier differ
AttributeMuralZapier
Pricing modelsubscriptionusage-based
PlatformsWeb, Ios, AndroidWeb, Api

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown), founded (2011).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mural

  • Infinite canvas
  • Sticky notes
  • Shapes & connectors
  • Image uploads
  • Real-time collaboration
  • Templates
  • Voting & feedback
  • Microsoft Teams

Only in Zapier

  • App integrations
  • Workflow automation
  • Trigger-based actions
  • Multi-step Zaps
  • Data formatting
  • Conditional logic
  • Error handling
  • Team collaboration

Both cover

  • Slack
  • GDPR
  • SOC2
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Mural

  • Running collaborative workshops and retrospectives on a shared whiteboardnot Zapier
  • Mapping journeys and diagrams with a distributed teamnot Zapier

Zapier

  • Lead managementnot Mural
  • Data synchronizationnot Mural
  • Email automationnot Mural
  • Social media postingnot Mural
  • Customer onboardingnot Mural

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mural

  • The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
  • SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
  • Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price

Zapier

  • The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
  • Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
  • Premium app connectors are withheld from the free plan
  • Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
  • Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49

Pricing, plan by plan

Mural

Free
  • FreeFree
    • 1 mural
    • Basic shapes
    • File uploads
  • Team$16/month
    • Unlimited murals
    • Advanced templates
    • Team collaboration

Zapier

Free
  • FreeFree
    • 100 tasks/month
    • 5 Zaps
    • Two-step Zaps
  • Starter$19.99/month
    • 750 tasks/month
    • 20 Zaps
    • Multi-step Zaps
  • Professional$49/month
    • 2,000 tasks/month
    • Unlimited Zaps
    • Custom logic

Which should you pick?

Choose Mural if

  • You need infinite canvas.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sticky notes.
Mural review

Choose Zapier if

  • You need app integrations.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want workflow automation.
Zapier review

Questions people ask

Is Mural or Zapier better?
Neither clearly leads. Mural starts at Free and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mural or Zapier?
Mural starts at Free and Zapier at Free.
Does Mural or Zapier run on more platforms?
Mural runs on Web, Ios, Android. Zapier runs on Web, Api.
Can I use Mural for free?
Both have a free tier, so you can try either at no cost before committing.
What is Mural best used for?
Mural is most often used for running collaborative workshops and retrospectives on a shared whiteboard, mapping journeys and diagrams with a distributed team. Of those, running collaborative workshops and retrospectives on a shared whiteboard and mapping journeys and diagrams with a distributed team are not what Zapier is typically brought in for.
What can Mural do that Zapier cannot?
Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads. Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps. Both handle Slack, GDPR, SOC2, Cloud deployment.
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