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Software · head to head

HappyFox vs Superhuman

HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite
Superhuman logo

Superhuman

Software

The fastest email experience ever made

From
$30/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: HappyFox the Basic plan caps agents at 5, with unlimited agents only above it; Superhuman high pricing compared to free alternatives like Gmail
  • They diverge on capability: HappyFox covers Ticketing, Superhuman covers Blazing fast performance.

Where they differ

Only the attributes on which HappyFox and Superhuman actually diverge.

Attributes where HappyFox and Superhuman differ
AttributeHappyFoxSuperhuman
Starting price$29/month$30/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb, iOS
Founded20122015

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Microsoft Teams
  • Jira

Only in Superhuman

  • Blazing fast performance
  • Keyboard-first design
  • AI-powered triage
  • Split inbox
  • Read statuses
  • Remind me later
  • Social insights
  • Calendar integration

Both cover

  • Salesforce
  • Slack
  • SOC2
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot Superhuman
  • Managing internal and customer support requests in one queuenot Superhuman

Superhuman

  • Email managementnot HappyFox
  • Inbox zeronot HappyFox
  • Team collaborationnot HappyFox
  • Sales outreachnot HappyFox
  • Executive communicationnot HappyFox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Superhuman

  • High pricing compared to free alternatives like Gmail
  • Lacks unified inbox for managing multiple email accounts in a single view
  • Limited calendar functionality compared to dedicated scheduling tools
  • No native task management features

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Superhuman

$30/month
  • Starter$30/month
    • Email productivity
    • Superhuman AI
    • Team collaboration
  • Business$40/month
    • Auto Drafts
    • Ask AI
    • CRM integrations

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Choose Superhuman if

  • You need blazing fast performance.
  • You work on Web, iOS.
  • You also want keyboard-first design.
Superhuman review

Questions people ask

Is HappyFox or Superhuman better?
Neither clearly leads. HappyFox starts at $29/month and Superhuman at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or Superhuman?
HappyFox starts at $29/month and Superhuman at $30/month.
Does HappyFox or Superhuman run on more platforms?
HappyFox runs on Web, Ios, Android. Superhuman runs on Web, iOS.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Superhuman is typically brought in for.
What can HappyFox do that Superhuman cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Superhuman covers Blazing fast performance, Keyboard-first design, AI-powered triage, Split inbox. Both handle Salesforce, Slack, SOC2, Web support.

Answered from the vendors’ own pages

Superhuman: How much does Superhuman cost?

Superhuman offers three plans: Starter at $30/user/month, Business at $40/user/month, and Enterprise with custom pricing. Annual billing provides approximately 16.7% savings, bringing the Starter plan to $25/month.

Source
Superhuman: What email platforms does Superhuman work with?

Superhuman is compatible with Gmail and Outlook, and integrates with Google Calendar and Akiflow for calendar and task planning workflows.

Source
Superhuman: Does the Business plan include CRM integrations?

Yes, the Business plan at $40/month unlocks CRM integrations with HubSpot and Salesforce, along with advanced AI features like Auto Drafts and Ask AI.

Source
Superhuman: What happened to Superhuman after the Grammarly acquisition?

Superhuman was acquired by Grammarly on July 1, 2025. The company now operates under the Superhuman name while integrating with Grammarly's AI platform.

Source
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