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Software · head to head

Dixa vs Superhuman

Dixa logo

Dixa

Software

Customer friendship platform

From
$39/month
Rated
-
Full reviewWebsite
Superhuman logo

Superhuman

Software

The fastest email experience ever made

From
$30/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dixa entry pricing is 89 EUR per agent per month, which is high against comparable help desks; Superhuman high pricing compared to free alternatives like Gmail
  • They diverge on capability: Dixa covers Unified inbox, Superhuman covers Blazing fast performance.

Where they differ

Only the attributes on which Dixa and Superhuman actually diverge.

Attributes where Dixa and Superhuman differ
AttributeDixaSuperhuman
Starting price$39/month$30/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb, iOS

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown), founded (2015).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dixa

  • Unified inbox
  • Smart routing
  • Native phone
  • Live chat
  • Real-time analytics
  • Agent workspace
  • Shopify
  • Zendesk

Only in Superhuman

  • Blazing fast performance
  • Keyboard-first design
  • AI-powered triage
  • Split inbox
  • Read statuses
  • Remind me later
  • Social insights
  • Calendar integration

Both cover

  • Salesforce
  • HubSpot
  • SOC2
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Dixa

  • Omnichannel customer service across phone, email, chat and socialnot Superhuman
  • Routing conversations to agents by skill and customer datanot Superhuman

Superhuman

  • Email managementnot Dixa
  • Inbox zeronot Dixa
  • Team collaborationnot Dixa
  • Sales outreachnot Dixa
  • Executive communicationnot Dixa

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dixa

  • Entry pricing is 89 EUR per agent per month, which is high against comparable help desks
  • The AI agent is billed separately at 0.35 EUR per conversation on top of the seat price
  • Skills based routing and advanced automations require the Ultimate plan at 139 EUR per agent
  • SSO, custom user roles and auto redaction are Prime only at 179 EUR per agent
  • There is no self serve trial, and the vendor states every rollout is guided
  • Quality assurance and the AI co pilot are paid add ons on every tier

Superhuman

  • High pricing compared to free alternatives like Gmail
  • Lacks unified inbox for managing multiple email accounts in a single view
  • Limited calendar functionality compared to dedicated scheduling tools
  • No native task management features

Pricing, plan by plan

Dixa

$39/month
  • Essential$39/month
    • 3 channels
    • Basic routing
    • Agent workspace
  • Growth$89/month
    • All channels
    • Advanced routing
    • IVR
  • Ultimate$139/month
    • Everything in Growth
    • Workforce management
    • Quality assurance

Superhuman

$30/month
  • Starter$30/month
    • Email productivity
    • Superhuman AI
    • Team collaboration
  • Business$40/month
    • Auto Drafts
    • Ask AI
    • CRM integrations

Which should you pick?

Choose Dixa if

  • You need unified inbox.
  • You work on Web, Ios, Android.
  • You also want smart routing.
Dixa review

Choose Superhuman if

  • You need blazing fast performance.
  • You work on Web, iOS.
  • You also want keyboard-first design.
Superhuman review

Questions people ask

Is Dixa or Superhuman better?
Neither clearly leads. Dixa starts at $39/month and Superhuman at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dixa or Superhuman?
Dixa starts at $39/month and Superhuman at $30/month.
Does Dixa or Superhuman run on more platforms?
Dixa runs on Web, Ios, Android. Superhuman runs on Web, iOS.
What is Dixa best used for?
Dixa is most often used for omnichannel customer service across phone, email, chat and social, routing conversations to agents by skill and customer data. Of those, omnichannel customer service across phone, email, chat and social and routing conversations to agents by skill and customer data are not what Superhuman is typically brought in for.
What can Dixa do that Superhuman cannot?
Dixa covers Unified inbox, Smart routing, Native phone, Live chat. Superhuman covers Blazing fast performance, Keyboard-first design, AI-powered triage, Split inbox. Both handle Salesforce, HubSpot, SOC2, Web support.

Answered from the vendors’ own pages

Superhuman: How much does Superhuman cost?

Superhuman offers three plans: Starter at $30/user/month, Business at $40/user/month, and Enterprise with custom pricing. Annual billing provides approximately 16.7% savings, bringing the Starter plan to $25/month.

Source
Superhuman: What email platforms does Superhuman work with?

Superhuman is compatible with Gmail and Outlook, and integrates with Google Calendar and Akiflow for calendar and task planning workflows.

Source
Superhuman: Does the Business plan include CRM integrations?

Yes, the Business plan at $40/month unlocks CRM integrations with HubSpot and Salesforce, along with advanced AI features like Auto Drafts and Ask AI.

Source
Superhuman: What happened to Superhuman after the Grammarly acquisition?

Superhuman was acquired by Grammarly on July 1, 2025. The company now operates under the Superhuman name while integrating with Grammarly's AI platform.

Source
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