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Beauty & Salon · head to head

Genbook vs Mindbody

Genbook logo

Genbook

Beauty & Salon

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Mindbody logo

Mindbody

Sports & Recreation

Wellness business software & marketplace

From
$75/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Mindbody pricing is expensive with frequent price increases over time
  • They diverge on capability: Genbook covers Online booking, Mindbody covers Appointment scheduling.

Where they differ

Only the attributes on which Genbook and Mindbody actually diverge.

Attributes where Genbook and Mindbody differ
AttributeGenbookMindbody
Starting price$29/month$75/month
PlatformsWeb, MobileWeb, iOS, Android
CategoryBeauty & SalonSports & Recreation
Founded20062001

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google

Only in Mindbody

  • Appointment scheduling
  • Class booking
  • Membership management
  • Point of sale
  • Marketing automation
  • Staff scheduling
  • Business analytics
  • ClassPass

Both cover

  • Client management
  • Stripe
  • QuickBooks
  • PCI DSS
  • SSL encryption
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Mindbody
  • Managing reviewsnot Mindbody
  • Online bookingnot Mindbody
  • Building reputationnot Mindbody

Mindbody

  • Spa managementnot Genbook
  • Class schedulingnot Genbook
  • Membership salesnot Genbook
  • Client retentionnot Genbook
  • Business growthnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Mindbody

  • Pricing is expensive with frequent price increases over time
  • Essential features require paid add-ons increasing total cost significantly
  • Complex pricing model with multiple tiers makes cost comparison difficult

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Mindbody

$75/month

No published plan breakdown. See the Mindbody review.

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Choose Mindbody if

  • You need appointment scheduling.
  • You work on Web, iOS, Android.
  • You also want class booking.
Mindbody review

Questions people ask

Is Genbook or Mindbody better?
Neither clearly leads. Genbook starts at $29/month and Mindbody at $75/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Mindbody?
Genbook starts at $29/month and Mindbody at $75/month.
Does Genbook or Mindbody run on more platforms?
Genbook runs on Web, Mobile. Mindbody runs on Web, iOS, Android.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Mindbody is typically brought in for.
What can Genbook do that Mindbody cannot?
Genbook covers Online booking, Review collection, Payment processing, Marketing campaigns. Mindbody covers Appointment scheduling, Class booking, Membership management, Point of sale. Both handle Client management, Stripe, QuickBooks, PCI DSS.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Mindbody: What are Mindbody's pricing tiers?

Mindbody plans start at $159/month and include class scheduling and client data storage. The popular Ultimate Plus plan starts at $599/month. Entry-level pricing ranges from $75-$99/month depending on the plan selected.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
Mindbody: Does Mindbody have an API for third-party integrations?

Yes. Mindbody provides an open API with webhooks and multiple API types for integration. The platform integrates with 700+ partner solutions.

Source
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Related pages

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