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Software · head to head

DentalXChange vs Epic Systems

DentalXChange logo

DentalXChange

Software

Streamlined Dental Claims & Revenue Cycle Management

From
$0.35/per-claim
Rated
-
Full reviewWebsite
Epic Systems logo

Epic Systems

Software

Leading electronic health records system for healthcare organizations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DentalXChange pricing is not published anywhere on the site; Epic Systems no free version or trial; enterprise pricing only with custom negotiation required
  • They diverge on capability: DentalXChange covers Electronic claims submission, Epic Systems covers Electronic Health Records.

Where they differ

Only the attributes on which DentalXChange and Epic Systems actually diverge.

Attributes where DentalXChange and Epic Systems differ
AttributeDentalXChangeEpic Systems
Starting price$0.35/per-claimOn request
Pricing modelusage-basedquote
PlatformsWeb, ApiWeb, Desktop, Mobile
Founded19981979

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DentalXChange

  • Electronic claims submission
  • Real-time eligibility verification
  • ERA/EOB processing
  • Claims tracking
  • Attachment management
  • Denial management
  • Analytics dashboard
  • Compliance reporting

Only in Epic Systems

  • Electronic Health Records
  • Revenue Cycle Management
  • Patient Portal
  • Clinical Decision Support
  • Population Health
  • Lab Systems
  • Imaging Systems
  • Pharmacy Systems

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DentalXChange

  • Submitting dental claims electronically to payersnot Epic Systems
  • Real-time patient eligibility verificationnot Epic Systems
  • Electronic remittance advice and payment reconciliationnot Epic Systems
  • Patient statements and payment collectionnot Epic Systems
  • Provider credentialing with payersnot Epic Systems

Epic Systems

  • Patient Carenot DentalXChange
  • Medical Recordsnot DentalXChange
  • Practice Managementnot DentalXChange
  • Telehealthnot DentalXChange

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DentalXChange

  • Pricing is not published anywhere on the site
  • A clearinghouse and revenue cycle platform rather than practice management software, so it sits alongside a PMS rather than replacing one
  • Sold as many separate services, including credentialing, claims, attachments, ERA, statements and merchant services

Epic Systems

  • No free version or trial; enterprise pricing only with custom negotiation required
  • Lengthy implementation timeline: 12-24 months for single hospitals, 3-5 years for multi-system rollouts
  • Customization and workflow adaptation requires extensive consulting services
  • Very high licensing costs ranging from 100,000 to 30 million USD depending on organization size

Pricing, plan by plan

DentalXChange

$0.35/per-claim
  • Pay Per Claim$0.35/per-claim
    • Electronic claims submission
    • Real-time eligibility
    • Claims tracking
  • Unlimited$99/month
    • Unlimited claims
    • Real-time eligibility
    • Advanced analytics

Epic Systems

On request

No published plan breakdown. See the Epic Systems review.

Which should you pick?

Choose DentalXChange if

  • You need electronic claims submission.
  • You work on Web, Api.
  • You also want real-time eligibility verification.
DentalXChange review

Choose Epic Systems if

  • You need electronic health records.
  • You work on Web, Desktop, Mobile.
  • You also want revenue cycle management.
Epic Systems review

Questions people ask

Is DentalXChange or Epic Systems better?
Neither clearly leads. DentalXChange starts at $0.35/per-claim and Epic Systems at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DentalXChange or Epic Systems?
DentalXChange starts at $0.35/per-claim and Epic Systems at On request.
Does DentalXChange or Epic Systems run on more platforms?
DentalXChange runs on Web, Api. Epic Systems runs on Web, Desktop, Mobile.
What is DentalXChange best used for?
DentalXChange is most often used for submitting dental claims electronically to payers, real-time patient eligibility verification, electronic remittance advice and payment reconciliation, patient statements and payment collection. Of those, submitting dental claims electronically to payers and real-time patient eligibility verification are not what Epic Systems is typically brought in for.
What can DentalXChange do that Epic Systems cannot?
DentalXChange covers Electronic claims submission, Real-time eligibility verification, ERA/EOB processing, Claims tracking. Epic Systems covers Electronic Health Records, Revenue Cycle Management, Patient Portal, Clinical Decision Support. Both handle Cloud deployment, Web support.

Answered from the vendors’ own pages

Epic Systems: What is Epic's market position?

Epic holds 36 percent of the U.S. EHR market and manages over 280 million patient records across 1,200+ healthcare organizations. Among hospitals with over 300 beds, Epic has 52 percent market share, and 71 percent market share in major academic medical centers as of 2026.

Source
Epic Systems: Is there a free trial or demo available?

Epic does not offer a free version or trial. The software is enterprise-only with custom pricing negotiated directly with organizations. Typical implementation timelines for single hospitals range from 12 to 24 months, and multi-hospital systems can take 3 to 5 years for phased rollouts.

Source
Epic Systems: How does Epic integrate with third-party systems?

Epic provides multiple integration pathways: FHIR R4 APIs, HL7 v2 messaging, CCDA document exchange, and proprietary APIs through Epic Showroom (formerly App Orchard). Over 1,000 certified apps are available in the marketplace, enabling real-time data synchronization and interoperability.

Source
Epic Systems: What is included in Epic's unified platform?

Epic provides a truly unified system spanning inpatient, outpatient, emergency department, surgical, pharmacy, laboratory, radiology, billing, and population health on a single database. It includes appointment scheduling, medical billing, clinical decision support, patient portal (MyChart), telehealth capabilities, and analytics.

Source
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Related pages

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