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Software · head to head

Customer.io vs Majestic

Customer.io logo

Customer.io

Software

Data-driven messaging for teams getting started, scaling and beyond

From
On request
Rated
-
Full reviewWebsite
Majestic logo

Majestic

Software

Backlink analysis and link intelligence platform for SEO

From
$41.67/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Customer.io essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that; Majestic pricing is based on consumable analysis units, so heavy usage can exhaust a plan's allowance before the month ends.

Where they differ

Only the attributes on which Customer.io and Majestic actually diverge.

Attributes where Customer.io and Majestic differ
AttributeCustomer.ioMajestic
Starting priceOn request$41.67/month
PlatformsWebweb, api
FoundedUnknown2004

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Customer.io

Nothing recorded that Majestic does not also cover.

Only in Majestic

  • Trust Flow & Citation Flow
  • Site Explorer
  • Fresh & Historic Index
  • Bulk Backlink Checker
  • Author Explorer
  • Link Graph
  • API Access

What people use each for

The jobs each tool is most often brought in to do.

Customer.io

No use cases recorded yet. See the Customer.io review.

Majestic

  • Auditing a site's backlink profile before an SEO campaignnot Customer.io
  • Comparing link profiles between competitor domainsnot Customer.io
  • Bulk-checking backlinks across many URLs at oncenot Customer.io
  • Finding link-building opportunities via the link graphnot Customer.io

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Customer.io

  • Essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that
  • Standard and Premium tiers show custom pricing only, and Enterprise is negotiated rate, so three of the four published tiers require a sales conversation
  • Monthly plans accept credit card only; annual billing via invoice (ACH/wire) requires the annual commitment

Majestic

  • Pricing is based on consumable analysis units, so heavy usage can exhaust a plan's allowance before the month ends.
  • Lite plan excludes the Historic Index and raw data exports, which are common needs for deeper backlink audits.
  • API access requires the most expensive plan, unlike some competitors that bundle limited API calls into mid-tier plans.
  • The 7-day money-back guarantee is limited to first-time subscribers on Lite and Pro plans only.

Pricing, plan by plan

Customer.io

On request

No published plan breakdown. See the Customer.io review.

Majestic

$41.67/month
  • Lite$41.67/month
    • 1 user
    • 1 million analysis units
    • Fresh Index, Site Explorer
  • Pro$83.33/month
    • 1 user
    • 20 million analysis units
    • Historic Index, Index Merger
  • API$333.33/month
    • 5 users
    • 100 million analysis units
    • Full API access

Which should you pick?

Choose Customer.io if

Nothing in the data separates Customer.io from Majestic on the points above - pick on price and on how each one feels to use.

Customer.io review

Choose Majestic if

  • You need trust flow & citation flow.
  • You work on web, api.
  • You also want site explorer.
Majestic review

Questions people ask

Is Customer.io or Majestic better?
Neither clearly leads. Customer.io starts at On request and Majestic at $41.67/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Customer.io or Majestic?
Customer.io starts at On request and Majestic at $41.67/month.
Does Customer.io or Majestic run on more platforms?
Customer.io runs on Web. Majestic runs on web, api.
What can Customer.io do that Majestic cannot?
Majestic covers Trust Flow & Citation Flow, Site Explorer, Fresh & Historic Index, Bulk Backlink Checker.

Answered from the vendors’ own pages

Majestic: What payment options does Majestic support?

Majestic supports payment by Credit Card, Debit Card, and PayPal for recurring monthly and annual subscription plans.

Source
Majestic: Does Majestic offer a money-back guarantee?

Lite and Pro plans include a 7-day money-back guarantee for new customers purchasing their first ever subscription plan.

Source
Majestic: How do I cancel my Majestic subscription?

PayPal users manage cancellation through their PayPal account, while monthly credit card subscribers can cancel via the My Subscriptions page in their account.

Source
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