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Software · head to head

CrashPlan vs Grafana Cloud

CrashPlan logo

CrashPlan

Software

Endpoint backup designed for work-from-anywhere

From
$8/month
Rated
-
Grafana Cloud logo

Grafana Cloud

Software

Composable observability platform

From
Free
Rated
-

The short version

  • Only Grafana Cloud has a free tier, so it costs nothing to try first.
  • Each has a real cost: CrashPlan initial data uploads can be noticeably slow, often taking several full days for complete system backups; Grafana Cloud active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • They diverge on capability: CrashPlan covers Automatic backup, Grafana Cloud covers Grafana Dashboards.

Where they differ

Only the attributes on which CrashPlan and Grafana Cloud actually diverge.

Attributes where CrashPlan and Grafana Cloud differ
AttributeCrashPlanGrafana Cloud
Starting price$8/monthFree
Free tierNoYes
PlatformsWindows, macOS, Cloud (Microsoft 365, Google Workspace)Web (Chrome, Edge, Firefox, Safari), API
Founded20012014

Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CrashPlan

  • Automatic backup
  • Continuous protection
  • Legal hold
  • Centralized administration
  • Unlimited storage
  • AES 256-bit encryption
  • Active Directory
  • LDAP

Only in Grafana Cloud

  • Grafana Dashboards
  • Prometheus Metrics
  • Loki Logs
  • Tempo Traces
  • Alerting
  • OnCall
  • Synthetic Monitoring
  • Incident Management

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CrashPlan

  • Data protectionnot Grafana Cloud
  • Disaster recoverynot Grafana Cloud
  • Business continuitynot Grafana Cloud
  • Ransomware protectionnot Grafana Cloud
  • Compliancenot Grafana Cloud

Grafana Cloud

  • Infrastructure monitoringnot CrashPlan
  • Application monitoringnot CrashPlan
  • Log aggregationnot CrashPlan
  • Distributed tracingnot CrashPlan

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CrashPlan

  • Initial data uploads can be noticeably slow, often taking several full days for complete system backups
  • Occasional slow restore speeds for very large files impact recovery time objectives
  • Full system recovery requires requesting hard drive delivery instead of bare-metal restore capability
  • Difficulties reported with backing up or restoring data from external hard drives
  • Pricing is higher than some competitors like Backblaze when compared per user/month
  • Limited SIEM integration and governance reporting for enterprise environments

Grafana Cloud

  • Active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • Reduced control and customization compared to self-hosted Grafana instances
  • Data sovereignty concerns for organizations requiring on-premises data retention
  • Limited reporting types compared to traditional BI tools for compliance and audit requirements

Pricing, plan by plan

CrashPlan

$8/month
  • Professional (Monthly)$8/month
    • Unlimited backup capacity
    • Unlimited file versions
    • 90-day deleted file retention
  • Professional (Annual)$88/year
    • All Monthly features
    • $0.88 savings per month vs monthly billing
  • Professional (2-Year)$158/2 years
    • All features
    • Lower per-month cost vs annual

Grafana Cloud

Free
  • FreeFree
    • 10k active series (metrics)
    • 50GB logs/traces per month
    • 3 active users
  • Pro$19/month
    • Usage-based pricing beyond free tier
    • 8 USD per active visualization user
    • Included Grafana Alerting
  • Enterprise$25000/year
    • Minimum annual commitment
    • Full-service deployment options
    • Premium support

Which should you pick?

Choose CrashPlan if

  • You need automatic backup.
  • You work on Windows, macOS, Cloud (Microsoft 365, Google Workspace).
  • You also want continuous protection.

Choose Grafana Cloud if

  • You need grafana dashboards.
  • You want to start without paying.
  • You work on Web (Chrome, Edge, Firefox, Safari), API.
  • You also want prometheus metrics.

Questions people ask

Is CrashPlan or Grafana Cloud better?
Neither clearly leads. CrashPlan starts at $8/month and Grafana Cloud at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CrashPlan or Grafana Cloud?
Grafana Cloud has a free tier; the other does not. Paid plans start at $8/month for CrashPlan and Free for Grafana Cloud.
Does CrashPlan or Grafana Cloud run on more platforms?
CrashPlan runs on Windows, macOS, Cloud (Microsoft 365, Google Workspace). Grafana Cloud runs on Web (Chrome, Edge, Firefox, Safari), API.
Can I use Grafana Cloud for free?
Yes. Grafana Cloud has a free tier, so you can try it without paying. CrashPlan starts at $8/month.
What is CrashPlan best used for?
CrashPlan is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Grafana Cloud is typically brought in for.
What can CrashPlan do that Grafana Cloud cannot?
CrashPlan covers Automatic backup, Continuous protection, Legal hold, Centralized administration. Grafana Cloud covers Grafana Dashboards, Prometheus Metrics, Loki Logs, Tempo Traces. Both handle Web support.

Answered from the vendors’ own pages

CrashPlan: What is CrashPlan's pricing for business backup?

CrashPlan Professional Edition costs $8 per user/month (billed monthly), $7.33 per user/month when billed annually ($88/year), or $158 per user for a 2-year commitment. This includes unlimited backup capacity, unlimited file versions, and 90-day deleted file retention.

Source
Grafana Cloud: What are the exact limits of Grafana Cloud's free tier?

Grafana Cloud free tier includes 10,000 active series for metrics, 50GB logs and traces per month, 3 active visualization users, and 14-day retention with community support. No credit card required.

Source
CrashPlan: Does CrashPlan offer a free trial?

Yes, CrashPlan offers a 14-day free trial. Credit card information is required for signup, but there will be no charge if you cancel during the trial period. Your credit card will be automatically charged when the trial ends unless you cancel.

Source
Grafana Cloud: How is Grafana Cloud billed, and what are the per-unit costs?

Grafana Cloud Pro tier starts at $19/month platform fee plus usage-based charges. Metrics cost $6.50 per 1,000 active series above free limits, logs and traces are charged per GB ingested, and visualization users are $8 per active user.

Source
CrashPlan: What platforms and services does CrashPlan protect?

CrashPlan protects Windows and Mac endpoints, Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams), and Google Workspace (Gmail, Google Drive). The platform provides backup for endpoints, servers, and cloud applications.

Source
Grafana Cloud: Can I use Grafana Cloud for open-source Grafana deployments?

Grafana Cloud is the managed cloud service version. Open-source Grafana is free and can be self-hosted indefinitely on your own infrastructure.

Source
CrashPlan: Does CrashPlan have a free version for consumers?

No, CrashPlan discontinued its consumer personal backup tier and now focuses exclusively on commercial businesses. The platform is strictly for business and organizational use.

Source
Grafana Cloud: What observability signals does Grafana Cloud include?

Grafana Cloud includes metrics (via Mimir), logs (via Loki), traces (via Tempo), profiles, and synthetics, with unified querying and visualization across all signals.

Source
CrashPlan: What is CrashPlan's partnership status with Microsoft?

CrashPlan is a trusted Microsoft Partner and is co-sell eligible. The platform is available in the Microsoft Marketplace and counts toward customers' Microsoft Azure Consumption Commitment (MACC). CrashPlan is built on Microsoft Azure infrastructure.

Source
Grafana Cloud: Does Grafana Cloud include alerting and how is it priced?

Yes, Grafana Alerting is included at no additional charge across all tiers. Rule storage, evaluation, and notification delivery are covered by the platform fee with no per-alert or per-notification fees.

Source

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