Software · head to head
CrashPlan vs Neon

CrashPlan
Software
Endpoint backup designed for work-from-anywhere
- From
- $8/month
- Rated
- -
The short version
- Only Neon has a free tier, so it costs nothing to try first.
- Each has a real cost: CrashPlan initial data uploads can be noticeably slow, often taking several full days for complete system backups; Neon compute pricing at $0.106-$0.222/CU-hour means costs scale directly with workload, unlike fixed-price alternatives
- They diverge on capability: CrashPlan covers Automatic backup, Neon covers Serverless PostgreSQL.
Where they differ
Only the attributes on which CrashPlan and Neon actually diverge.
Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in CrashPlan
- Automatic backup
- Continuous protection
- Legal hold
- Centralized administration
- Unlimited storage
- AES 256-bit encryption
- Active Directory
- LDAP
Only in Neon
- Serverless PostgreSQL
- Database Branching
- Autoscaling
- Bottomless Storage
- Point-in-time Recovery
- Connection Pooling
- Read Replicas
- Instant Cloning
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
CrashPlan
- Data protectionnot Neon
- Disaster recoverynot Neon
- Business continuitynot Neon
- Ransomware protectionnot Neon
- Compliancenot Neon
Neon
- Serverless applicationsnot CrashPlan
- Development databasesnot CrashPlan
- Preview environmentsnot CrashPlan
- Testingnot CrashPlan
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
CrashPlan
- Initial data uploads can be noticeably slow, often taking several full days for complete system backups
- Occasional slow restore speeds for very large files impact recovery time objectives
- Full system recovery requires requesting hard drive delivery instead of bare-metal restore capability
- Difficulties reported with backing up or restoring data from external hard drives
- Pricing is higher than some competitors like Backblaze when compared per user/month
- Limited SIEM integration and governance reporting for enterprise environments
Neon
- Compute pricing at $0.106-$0.222/CU-hour means costs scale directly with workload, unlike fixed-price alternatives
- Separation of compute and storage may add complexity to cost prediction compared to all-in-one plans
Pricing, plan by plan
CrashPlan
$8/month- Professional (Monthly)$8/month
- Unlimited backup capacity
- Unlimited file versions
- 90-day deleted file retention
- Professional (Annual)$88/year
- All Monthly features
- $0.88 savings per month vs monthly billing
- Professional (2-Year)$158/2 years
- All features
- Lower per-month cost vs annual
Neon
Free- FreeFree
- 100 CU-hours/month
- 0.5 GB storage
- 1 project
- Launch$15/month
- Pay-as-you-go compute
- $0.35/GB storage
- Multiple projects
- Scale$31/month
- Higher compute rates
- 99.95% SLA
- HIPAA compliance
Which should you pick?
Choose CrashPlan if
- You need automatic backup.
- You work on Windows, macOS, Cloud (Microsoft 365, Google Workspace).
- You also want continuous protection.
Choose Neon if
- You need serverless postgresql.
- You want to start without paying.
- You work on Cloud.
- You also want database branching.
Questions people ask
- Is CrashPlan or Neon better?
- Neither clearly leads. CrashPlan starts at $8/month and Neon at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, CrashPlan or Neon?
- Neon has a free tier; the other does not. Paid plans start at $8/month for CrashPlan and Free for Neon.
- Does CrashPlan or Neon run on more platforms?
- CrashPlan runs on Windows, macOS, Cloud (Microsoft 365, Google Workspace). Neon runs on Cloud.
- Can I use Neon for free?
- Yes. Neon has a free tier, so you can try it without paying. CrashPlan starts at $8/month.
- What is CrashPlan best used for?
- CrashPlan is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Neon is typically brought in for.
- What can CrashPlan do that Neon cannot?
- CrashPlan covers Automatic backup, Continuous protection, Legal hold, Centralized administration. Neon covers Serverless PostgreSQL, Database Branching, Autoscaling, Bottomless Storage. Both handle Web support.
Answered from the vendors’ own pages
CrashPlan: What is CrashPlan's pricing for business backup?
CrashPlan Professional Edition costs $8 per user/month (billed monthly), $7.33 per user/month when billed annually ($88/year), or $158 per user for a 2-year commitment. This includes unlimited backup capacity, unlimited file versions, and 90-day deleted file retention.
SourceNeon: What is Neon and what makes it different?
Neon is a serverless PostgreSQL database that separates compute and storage, enabling automatic scaling and instant database branching. After acquisition by Databricks in May 2025, pricing has been significantly reduced.
SourceCrashPlan: Does CrashPlan offer a free trial?
Yes, CrashPlan offers a 14-day free trial. Credit card information is required for signup, but there will be no charge if you cancel during the trial period. Your credit card will be automatically charged when the trial ends unless you cancel.
SourceNeon: Does Neon offer a free tier?
Yes, Neon's free tier includes 100 compute units per month and 0.5 GB of storage. This is suitable for development and small projects.
SourceCrashPlan: What platforms and services does CrashPlan protect?
CrashPlan protects Windows and Mac endpoints, Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams), and Google Workspace (Gmail, Google Drive). The platform provides backup for endpoints, servers, and cloud applications.
SourceNeon: What are the paid plans and pricing for Neon?
Neon offers consumption-based pricing on Launch ($0.106/CU-hour, approximately $15/month) and Scale ($0.222/CU-hour, approximately $31/month) plans with separate storage billing at $0.35/GB-month. No monthly minimum required.
SourceCrashPlan: Does CrashPlan have a free version for consumers?
No, CrashPlan discontinued its consumer personal backup tier and now focuses exclusively on commercial businesses. The platform is strictly for business and organizational use.
SourceNeon: What features does Neon provide?
Neon includes git-like branching for database copies, point-in-time recovery, data anonymization for testing, managed authentication, serverless functions, and object storage that branches with projects.
SourceCrashPlan: What is CrashPlan's partnership status with Microsoft?
CrashPlan is a trusted Microsoft Partner and is co-sell eligible. The platform is available in the Microsoft Marketplace and counts toward customers' Microsoft Azure Consumption Commitment (MACC). CrashPlan is built on Microsoft Azure infrastructure.
SourceNeon: What compliance and reliability guarantees does Neon provide?
Neon's Scale tier offers 99.95% uptime SLA, HIPAA compliance, SOC2 certification, and private networking via PrivateLink at no extra cost.
SourceRelated pages
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