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Software · head to head

Carbonite vs Grafana Cloud

Carbonite logo

Carbonite

Software

Simple and reliable cloud backup for businesses

From
$6/month
Rated
-
Full reviewWebsite
Grafana Cloud logo

Grafana Cloud

Software

Composable observability platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Grafana Cloud has a free tier, so it costs nothing to try first.
  • Each has a real cost: Carbonite upload speeds are significantly slower than competitors due to lack of block-level algorithms and multithreading; Grafana Cloud active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • They diverge on capability: Carbonite covers Automatic backup, Grafana Cloud covers Grafana Dashboards.

Where they differ

Only the attributes on which Carbonite and Grafana Cloud actually diverge.

Attributes where Carbonite and Grafana Cloud differ
AttributeCarboniteGrafana Cloud
Starting price$6/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWindows, Mac, WebWeb (Chrome, Edge, Firefox, Safari), API
Founded20052014

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Carbonite

  • Automatic backup
  • Continuous protection
  • Remote file access
  • Bare metal restore
  • Compliance support
  • Microsoft 365
  • Windows Server
  • VMware

Only in Grafana Cloud

  • Grafana Dashboards
  • Prometheus Metrics
  • Loki Logs
  • Tempo Traces
  • Alerting
  • OnCall
  • Synthetic Monitoring
  • Incident Management

Both cover

  • Encryption
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Carbonite

  • Data protectionnot Grafana Cloud
  • Disaster recoverynot Grafana Cloud
  • Business continuitynot Grafana Cloud
  • Ransomware protectionnot Grafana Cloud
  • Compliancenot Grafana Cloud

Grafana Cloud

  • Infrastructure monitoringnot Carbonite
  • Application monitoringnot Carbonite
  • Log aggregationnot Carbonite
  • Distributed tracingnot Carbonite

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Carbonite

  • Upload speeds are significantly slower than competitors due to lack of block-level algorithms and multithreading
  • Bandwidth throttling control is limited, preventing users from managing full bandwidth allocation
  • Mobile apps and web access are more limited than sync-first services like Dropbox or Google Drive
  • Uses AES-128 encryption instead of industry-standard AES-256
  • Hybrid backup support is restricted to professional plans, unavailable for personal users

Grafana Cloud

  • Active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • Reduced control and customization compared to self-hosted Grafana instances
  • Data sovereignty concerns for organizations requiring on-premises data retention
  • Limited reporting types compared to traditional BI tools for compliance and audit requirements

Pricing, plan by plan

Carbonite

$6/month
  • Basic$6/month
    • Automatic backup
    • Unlimited cloud storage
    • Easy restore

Grafana Cloud

Free
  • FreeFree
    • 10k active series (metrics)
    • 50GB logs/traces per month
    • 3 active users
  • Pro$19/month
    • Usage-based pricing beyond free tier
    • 8 USD per active visualization user
    • Included Grafana Alerting
  • Enterprise$25000/year
    • Minimum annual commitment
    • Full-service deployment options
    • Premium support

Which should you pick?

Choose Carbonite if

  • You need automatic backup.
  • You work on Windows, Mac, Web.
  • You also want continuous protection.
Carbonite review

Choose Grafana Cloud if

  • You need grafana dashboards.
  • You want to start without paying.
  • You work on Web (Chrome, Edge, Firefox, Safari), API.
  • You also want prometheus metrics.
Grafana Cloud review

Questions people ask

Is Carbonite or Grafana Cloud better?
Neither clearly leads. Carbonite starts at $6/month and Grafana Cloud at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Carbonite or Grafana Cloud?
Grafana Cloud has a free tier; the other does not. Paid plans start at $6/month for Carbonite and Free for Grafana Cloud.
Does Carbonite or Grafana Cloud run on more platforms?
Carbonite runs on Windows, Mac, Web. Grafana Cloud runs on Web (Chrome, Edge, Firefox, Safari), API.
Can I use Grafana Cloud for free?
Yes. Grafana Cloud has a free tier, so you can try it without paying. Carbonite starts at $6/month.
What is Carbonite best used for?
Carbonite is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Grafana Cloud is typically brought in for.
What can Carbonite do that Grafana Cloud cannot?
Carbonite covers Automatic backup, Continuous protection, Remote file access, Bare metal restore. Grafana Cloud covers Grafana Dashboards, Prometheus Metrics, Loki Logs, Tempo Traces. Both handle Encryption, Web support.

Answered from the vendors’ own pages

Carbonite: Does Carbonite offer unlimited storage?

Yes, Carbonite's personal plans (Safe Basic through Safe Server Ultimate) offer unlimited cloud storage, though business plans have tiered storage starting at 250 GB.

Source
Grafana Cloud: What are the exact limits of Grafana Cloud's free tier?

Grafana Cloud free tier includes 10,000 active series for metrics, 50GB logs and traces per month, 3 active visualization users, and 14-day retention with community support. No credit card required.

Source
Carbonite: What is Carbonite's pricing?

Personal plans range from $4.91 to $83.33 per month with annual billing. Business plans start around $50-$75 per endpoint annually, with volume discounts available for multi-year contracts.

Source
Grafana Cloud: How is Grafana Cloud billed, and what are the per-unit costs?

Grafana Cloud Pro tier starts at $19/month platform fee plus usage-based charges. Metrics cost $6.50 per 1,000 active series above free limits, logs and traces are charged per GB ingested, and visualization users are $8 per active user.

Source
Carbonite: How fast are Carbonite's upload speeds?

Carbonite's upload speeds are notably slow and are consistently identified as the platform's main weakness. The lack of block-level algorithms and multithreading contributes to these speed limitations.

Source
Grafana Cloud: Can I use Grafana Cloud for open-source Grafana deployments?

Grafana Cloud is the managed cloud service version. Open-source Grafana is free and can be self-hosted indefinitely on your own infrastructure.

Source
Carbonite: What encryption does Carbonite use?

Carbonite uses AES-128 encryption at rest, which is an unusual choice in 2026 when AES-256 is the industry standard.

Source
Grafana Cloud: What observability signals does Grafana Cloud include?

Grafana Cloud includes metrics (via Mimir), logs (via Loki), traces (via Tempo), profiles, and synthetics, with unified querying and visualization across all signals.

Source
Grafana Cloud: Does Grafana Cloud include alerting and how is it priced?

Yes, Grafana Alerting is included at no additional charge across all tiers. Rule storage, evaluation, and notification delivery are covered by the platform fee with no per-alert or per-notification fees.

Source
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