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Software · head to head

Duplicati vs Grafana Cloud

Duplicati logo

Duplicati

Software

Free open-source backup with encryption

From
Free
Rated
-
Grafana Cloud logo

Grafana Cloud

Software

Composable observability platform

From
Free
Rated
-

The short version

  • Each has a real cost: Duplicati no managed service or commercial support; Grafana Cloud active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • They diverge on capability: Duplicati covers AES-256 encryption, Grafana Cloud covers Grafana Dashboards.

Where they differ

Only the attributes on which Duplicati and Grafana Cloud actually diverge.

Attributes where Duplicati and Grafana Cloud differ
AttributeDuplicatiGrafana Cloud
PlatformsWindows, macOS, LinuxWeb (Chrome, Edge, Firefox, Safari), API
Founded20082014

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duplicati

  • AES-256 encryption
  • Incremental backup
  • Deduplication
  • Multiple cloud backends
  • Compression
  • Web interface
  • AWS S3
  • Google Drive

Only in Grafana Cloud

  • Grafana Dashboards
  • Prometheus Metrics
  • Loki Logs
  • Tempo Traces
  • Alerting
  • OnCall
  • Synthetic Monitoring
  • Incident Management

Both cover

  • Azure
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Duplicati

  • Data protectionnot Grafana Cloud
  • Disaster recoverynot Grafana Cloud
  • Business continuitynot Grafana Cloud
  • Ransomware protectionnot Grafana Cloud
  • Compliancenot Grafana Cloud

Grafana Cloud

  • Infrastructure monitoringnot Duplicati
  • Application monitoringnot Duplicati
  • Log aggregationnot Duplicati
  • Distributed tracingnot Duplicati

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duplicati

  • No managed service or commercial support
  • Relies on community support
  • No enterprise features

Grafana Cloud

  • Active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • Reduced control and customization compared to self-hosted Grafana instances
  • Data sovereignty concerns for organizations requiring on-premises data retention
  • Limited reporting types compared to traditional BI tools for compliance and audit requirements

Pricing, plan by plan

Duplicati

Free

No published plan breakdown. See the Duplicati review.

Grafana Cloud

Free
  • FreeFree
    • 10k active series (metrics)
    • 50GB logs/traces per month
    • 3 active users
  • Pro$19/month
    • Usage-based pricing beyond free tier
    • 8 USD per active visualization user
    • Included Grafana Alerting
  • Enterprise$25000/year
    • Minimum annual commitment
    • Full-service deployment options
    • Premium support

Which should you pick?

Choose Duplicati if

  • You need aes-256 encryption.
  • You want to start without paying.
  • You work on Windows, macOS, Linux.
  • You also want incremental backup.

Choose Grafana Cloud if

  • You need grafana dashboards.
  • You want to start without paying.
  • You work on Web (Chrome, Edge, Firefox, Safari), API.
  • You also want prometheus metrics.

Questions people ask

Is Duplicati or Grafana Cloud better?
Neither clearly leads. Duplicati starts at Free and Grafana Cloud at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duplicati or Grafana Cloud?
Duplicati starts at Free and Grafana Cloud at Free.
Does Duplicati or Grafana Cloud run on more platforms?
Duplicati runs on Windows, macOS, Linux. Grafana Cloud runs on Web (Chrome, Edge, Firefox, Safari), API.
Can I use Duplicati for free?
Both have a free tier, so you can try either at no cost before committing.
What is Duplicati best used for?
Duplicati is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Grafana Cloud is typically brought in for.
What can Duplicati do that Grafana Cloud cannot?
Duplicati covers AES-256 encryption, Incremental backup, Deduplication, Multiple cloud backends. Grafana Cloud covers Grafana Dashboards, Prometheus Metrics, Loki Logs, Tempo Traces. Both handle Azure, Web support.

Answered from the vendors’ own pages

Duplicati: Is Duplicati free?

Yes. Duplicati is completely free and open-source under the LGPL license. There are no premium tiers, trials, or limitations.

Source
Grafana Cloud: What are the exact limits of Grafana Cloud's free tier?

Grafana Cloud free tier includes 10,000 active series for metrics, 50GB logs and traces per month, 3 active visualization users, and 14-day retention with community support. No credit card required.

Source
Duplicati: What does Duplicati support?

Duplicati supports zero-trust, fully encrypted backups to local storage, network drives, and cloud services. It includes deduplication and incremental backups.

Source
Grafana Cloud: How is Grafana Cloud billed, and what are the per-unit costs?

Grafana Cloud Pro tier starts at $19/month platform fee plus usage-based charges. Metrics cost $6.50 per 1,000 active series above free limits, logs and traces are charged per GB ingested, and visualization users are $8 per active user.

Source
Duplicati: What are the platforms?

Duplicati runs on Windows, macOS, and Linux. It can back up data to local storage, network drives, or cloud providers.

Source
Grafana Cloud: Can I use Grafana Cloud for open-source Grafana deployments?

Grafana Cloud is the managed cloud service version. Open-source Grafana is free and can be self-hosted indefinitely on your own infrastructure.

Source
Grafana Cloud: What observability signals does Grafana Cloud include?

Grafana Cloud includes metrics (via Mimir), logs (via Loki), traces (via Tempo), profiles, and synthetics, with unified querying and visualization across all signals.

Source
Grafana Cloud: Does Grafana Cloud include alerting and how is it priced?

Yes, Grafana Alerting is included at no additional charge across all tiers. Rule storage, evaluation, and notification delivery are covered by the platform fee with no per-alert or per-notification fees.

Source

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