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Database & Data Management · head to head

Cockroach Labs vs Front

Cockroach Labs logo

Cockroach Labs

Database & Data Management

The cloud-native distributed SQL database

From
Free
Rated
-
Full reviewWebsite
Front logo

Front

Customer Support

Where teams collaborate on customer communication

From
$25/month per seat
Rated
-
Full reviewWebsite

The short version

  • Only Cockroach Labs has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cockroach Labs basic and Standard tiers limited to AWS and GCP (select regions only); Front starter tier limited to single-channel support; omnichannel support requires Professional tier
  • They diverge on capability: Cockroach Labs covers Distributed SQL, Front covers Shared inbox.

Where they differ

Only the attributes on which Cockroach Labs and Front actually diverge.

Attributes where Cockroach Labs and Front differ
AttributeCockroach LabsFront
Starting priceFree$25/month per seat
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsAWS, GCP, AzureCloud-based SaaS
CategoryDatabase & Data ManagementCustomer Support
Founded20152013

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cockroach Labs

  • Distributed SQL
  • Automatic Sharding
  • Multi-region Replication
  • Geo-partitioning
  • ACID Transactions
  • Horizontal Scaling
  • Survivability
  • PostgreSQL Compatibility

Only in Front

  • Shared inbox
  • Email collaboration
  • Omnichannel messaging
  • Analytics
  • Workflows
  • Integrations
  • Salesforce
  • HubSpot

Both cover

  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Cockroach Labs

  • Distributed SQL database for scalable applicationsnot Front
  • Multi-region deployment and failovernot Front

Front

  • Multi-team customer support across email, chat, SMS channelsnot Cockroach Labs
  • Enterprises using AI to resolve complex multi-step customer requestsnot Cockroach Labs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cockroach Labs

  • Basic and Standard tiers limited to AWS and GCP (select regions only)
  • Azure support restricted to Advanced tier only
  • Basic tier limited to 50 million RUs and 10 GiB storage per month
  • Advanced tier starts at $0.60/hour for 4 vCPUs minimum
  • 3 TiB maximum storage on Basic and Standard tiers, 10 TiB per node on Advanced

Front

  • Starter tier limited to single-channel support; omnichannel support requires Professional tier
  • AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
  • Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
  • Advanced analytics excluded from Starter tier

Pricing, plan by plan

Cockroach Labs

Free

No published plan breakdown. See the Cockroach Labs review.

Front

$25/month per seat

No published plan breakdown. See the Front review.

Which should you pick?

Choose Cockroach Labs if

  • You need distributed sql.
  • You want to start without paying.
  • You work on AWS, GCP, Azure.
  • You also want automatic sharding.
Cockroach Labs review

Choose Front if

  • You need shared inbox.
  • You work on Cloud-based SaaS.
  • You also want email collaboration.
Front review

Questions people ask

Is Cockroach Labs or Front better?
Neither clearly leads. Cockroach Labs starts at Free and Front at $25/month per seat, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cockroach Labs or Front?
Cockroach Labs has a free tier; the other does not. Paid plans start at Free for Cockroach Labs and $25/month per seat for Front.
Does Cockroach Labs or Front run on more platforms?
Cockroach Labs runs on AWS, GCP, Azure. Front runs on Cloud-based SaaS.
Can I use Cockroach Labs for free?
Yes. Cockroach Labs has a free tier, so you can try it without paying. Front starts at $25/month per seat.
What is Cockroach Labs best used for?
Cockroach Labs is most often used for distributed sql database for scalable applications, multi-region deployment and failover. Of those, distributed sql database for scalable applications and multi-region deployment and failover are not what Front is typically brought in for.
What can Cockroach Labs do that Front cannot?
Cockroach Labs covers Distributed SQL, Automatic Sharding, Multi-region Replication, Geo-partitioning. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Both handle SOC2.
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Related pages

More on Cockroach Labs

More on Front

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