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Amazon Aurora vs Front

Amazon Aurora logo

Amazon Aurora

Software

MySQL and PostgreSQL-compatible relational database built for the cloud

From
Free
Rated
-
Full reviewWebsite
Front logo

Front

Software

Where teams collaborate on customer communication

From
$25/month per seat
Rated
-
Full reviewWebsite

The short version

  • Only Amazon Aurora has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amazon Aurora aurora requires AWS ecosystem knowledge and integration with other AWS services; Front starter tier limited to single-channel support; omnichannel support requires Professional tier
  • They diverge on capability: Amazon Aurora covers MySQL/PostgreSQL Compatible, Front covers Shared inbox.

Where they differ

Only the attributes on which Amazon Aurora and Front actually diverge.

Attributes where Amazon Aurora and Front differ
AttributeAmazon AuroraFront
Starting priceFree$25/month per seat
Pricing modelusage-basedsubscription
Free tierYesNo
PlatformsAWS CloudCloud-based SaaS
Founded20062013

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amazon Aurora

  • MySQL/PostgreSQL Compatible
  • 5x MySQL Performance
  • Auto-scaling Storage
  • Global Database
  • Serverless v2
  • Multi-master
  • Fault Tolerant
  • AWS Lambda

Only in Front

  • Shared inbox
  • Email collaboration
  • Omnichannel messaging
  • Analytics
  • Workflows
  • Integrations
  • Salesforce
  • HubSpot

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Amazon Aurora

  • Transaction processingnot Front
  • Data storagenot Front
  • Application backendnot Front
  • Reportingnot Front
  • Data analyticsnot Front

Front

  • Multi-team customer support across email, chat, SMS channelsnot Amazon Aurora
  • Enterprises using AI to resolve complex multi-step customer requestsnot Amazon Aurora

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amazon Aurora

  • Aurora requires AWS ecosystem knowledge and integration with other AWS services
  • Pricing can become expensive with high-traffic applications using many read replicas
  • Limited support for non-relational data types compared to NoSQL alternatives

Front

  • Starter tier limited to single-channel support; omnichannel support requires Professional tier
  • AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
  • Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
  • Advanced analytics excluded from Starter tier

Pricing, plan by plan

Amazon Aurora

Free
  • Serverless v2$0.12/hour
    • Auto-scaling
    • Pay per ACU
    • Instant scaling
  • Provisioned$29/month
    • Dedicated instances
    • Predictable performance
    • Reserved capacity

Front

$25/month per seat

No published plan breakdown. See the Front review.

Which should you pick?

Choose Amazon Aurora if

  • You need mysql/postgresql compatible.
  • You want to start without paying.
  • You work on AWS Cloud.
  • You also want 5x mysql performance.
Amazon Aurora review

Choose Front if

  • You need shared inbox.
  • You work on Cloud-based SaaS.
  • You also want email collaboration.
Front review

Questions people ask

Is Amazon Aurora or Front better?
Neither clearly leads. Amazon Aurora starts at Free and Front at $25/month per seat, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amazon Aurora or Front?
Amazon Aurora has a free tier; the other does not. Paid plans start at Free for Amazon Aurora and $25/month per seat for Front.
Does Amazon Aurora or Front run on more platforms?
Amazon Aurora runs on AWS Cloud. Front runs on Cloud-based SaaS.
Can I use Amazon Aurora for free?
Yes. Amazon Aurora has a free tier, so you can try it without paying. Front starts at $25/month per seat.
What is Amazon Aurora best used for?
Amazon Aurora is most often used for transaction processing, data storage, application backend, reporting. Of those, transaction processing and data storage are not what Front is typically brought in for.
What can Amazon Aurora do that Front cannot?
Amazon Aurora covers MySQL/PostgreSQL Compatible, 5x MySQL Performance, Auto-scaling Storage, Global Database. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Both handle Web support.

Answered from the vendors’ own pages

Amazon Aurora: Is Amazon Aurora compatible with MySQL and PostgreSQL?

Yes, Amazon Aurora offers MySQL and PostgreSQL compatibility with full compatibility to their open-source counterparts, allowing you to migrate existing databases with standard tools.

Source
Amazon Aurora: What uptime SLA does Amazon Aurora provide?

Aurora is designed for up to 99.99% single-region uptime and 99.999% multi-region uptime with automatic failover.

Source
Amazon Aurora: How much does Amazon Aurora cost?

Aurora uses serverless, usage-based pricing where you pay only for consumed capacity. Typical pricing ranges from $50-70 per month for minimal setups to $400-600 per month for small production clusters.

Source
Amazon Aurora: Can Amazon Aurora scale automatically?

Yes, Aurora automatically scales to match workload demands without performance degradation, supporting both read and write scaling.

Source
Amazon Aurora: How many read replicas does Aurora support?

Aurora supports up to 15 low-latency read replicas for distributing read traffic across your application.

Source
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Related pages

More on Amazon Aurora

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