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CRM & Sales · head to head

Clari vs Capsule

Clari logo

Clari

CRM & Sales

Revenue platform for full-funnel accuracy

From
On request
Rated
-
Full reviewWebsite
Capsule logo

Capsule

CRM & Sales

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Clari limited customization; built for specific use cases and cannot make predictions outside core objects; Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • They diverge on capability: Clari covers Forecast management, Capsule covers Contact management.

Where they differ

Only the attributes on which Clari and Capsule actually diverge.

Attributes where Clari and Capsule differ
AttributeClariCapsule
Starting priceOn request$19/month
PlatformsWebWeb, Ios, Android
Founded20122008

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (CRM & Sales).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clari

  • Forecast management
  • Pipeline inspection
  • Revenue intelligence
  • Deal signals
  • Activity capture
  • Salesforce
  • Microsoft Dynamics
  • HubSpot

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Clari

  • Revenue forecastingnot Capsule
  • Pipeline managementnot Capsule
  • Deal inspectionnot Capsule
  • Revenue planningnot Capsule

Capsule

  • Simple contact and pipeline CRM for a small teamnot Clari
  • Tracking deals and follow-up tasksnot Clari
  • Linking emails and notes to contact recordsnot Clari
  • Multiple sales pipelines on the paid tiersnot Clari

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clari

  • Limited customization; built for specific use cases and cannot make predictions outside core objects
  • Requires extensive manual data inputs; depends on spreadsheet-based consolidation creating data gaps and inaccurate predictions
  • English-only with no multilingual support for global teams
  • High total cost of ownership including mandatory implementation services and expensive add-ons
  • Overlaps with other tools; if already using Gong or Outreach, Clari duplicates conversation intelligence and engagement features

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Pricing, plan by plan

Clari

On request
  • ProfessionalFree
    • Forecast management
    • Pipeline inspection
    • Deal signals
  • EnterpriseFree
    • All Professional features
    • Mutual action plans
    • Revenue intelligence

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Which should you pick?

Choose Clari if

  • You need forecast management.
  • You also want pipeline inspection.
Clari review

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Questions people ask

Is Clari or Capsule better?
Neither clearly leads. Clari starts at On request and Capsule at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clari or Capsule?
Clari starts at On request and Capsule at $19/month.
Does Clari or Capsule run on more platforms?
Clari runs on Web. Capsule runs on Web, Ios, Android.
What is Clari best used for?
Clari is most often used for revenue forecasting, pipeline management, deal inspection, revenue planning. Of those, revenue forecasting and pipeline management are not what Capsule is typically brought in for.
What can Clari do that Capsule cannot?
Clari covers Forecast management, Pipeline inspection, Revenue intelligence, Deal signals. Capsule covers Contact management, Deal tracking, Task management, Email sync. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Clari: What are Clari's core features?

Clari provides revenue AI agents for automated forecasting and deal inspection, real-time pipeline visibility, conversation intelligence via Copilot, data capture and quality management, Groove for sales engagement, and Align for buyer collaboration.

Clari: What integrations does Clari offer?

Clari integrates natively with Salesforce (Classic and Lightning), Slack via Copilot for call insights and notifications, and has a partner API with 40+ integrated solutions available in the Clari Integration Hub.

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Related pages

More on Clari

More on Capsule

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