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Software · head to head

Cisco Webex vs Otter.ai

Cisco Webex logo

Cisco Webex

Software

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite
Otter.ai logo

Otter.ai

Software

Transcription and meeting notes powered by AI

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); Otter.ai two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • They diverge on capability: Cisco Webex covers HD video, Otter.ai covers Automatic transcription.

Where they differ

Only the attributes on which Cisco Webex and Otter.ai actually diverge.

Attributes where Cisco Webex and Otter.ai differ
AttributeCisco WebexOtter.ai
Pricing modelfreemiumsubscription
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidWeb, Ios, Android, Mac
Founded19842016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Transcription
  • Virtual backgrounds
  • Google Calendar
  • Outlook
  • Desktop Mac support

Only in Otter.ai

  • Automatic transcription
  • Real-time transcription
  • Speaker identification
  • Searchable transcripts
  • Highlights and summaries
  • Sharing
  • Mobile apps
  • Zoom

Both cover

  • Slack
  • Microsoft Teams
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video Conferencingnot Otter.ai
  • Team Collaborationnot Otter.ai
  • Project Managementnot Otter.ai

Otter.ai

  • Transcribing meetings and generating summaries automaticallynot Cisco Webex
  • Searching and sharing notes from recorded conversationsnot Cisco Webex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Otter.ai

  • Two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • The free plan cuts off at 30 minutes per conversation and 300 minutes a month
  • The Pro plan still caps a single conversation at 90 minutes
  • Even unlimited plans cap a conversation at 4 hours
  • Imported file transcription has its own separate monthly limit, at 6,000 minutes on Business
  • Paying monthly rather than annually roughly doubles the rate, from $8.33 to $16.99 on Pro

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

Otter.ai

Free
  • BasicFree
    • 600 minutes transcription
    • 3 searches
    • Basic sharing
  • Pro$10/month
    • 6000 minutes transcription
    • Unlimited searches
    • Team collaboration

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Choose Otter.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac.
  • You also want real-time transcription.
Otter.ai review

Questions people ask

Is Cisco Webex or Otter.ai better?
Neither clearly leads. Cisco Webex starts at Free and Otter.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or Otter.ai?
Cisco Webex starts at Free and Otter.ai at Free.
Does Cisco Webex or Otter.ai run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. Otter.ai runs on Web, Ios, Android, Mac.
Can I use Cisco Webex for free?
Both have a free tier, so you can try either at no cost before committing.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what Otter.ai is typically brought in for.
What can Cisco Webex do that Otter.ai cannot?
Cisco Webex covers HD video, Screen sharing, Recording, Transcription. Otter.ai covers Automatic transcription, Real-time transcription, Speaker identification, Searchable transcripts. Both handle Slack, Microsoft Teams, Salesforce, Web support.
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Related pages

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