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Software · head to head

Cisco Webex vs Fireflies.ai

Cisco Webex logo

Cisco Webex

Software

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite
Fireflies.ai logo

Fireflies.ai

Software

AI note-taking for teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); Fireflies.ai video recording limits by tier: Free tier has 2 hours, Pro tier 2 hours, Business tier 3 hours, Enterprise tier 4 hours
  • They diverge on capability: Cisco Webex covers HD video, Fireflies.ai covers Automatic transcription.

Where they differ

Only the attributes on which Cisco Webex and Fireflies.ai actually diverge.

Attributes where Cisco Webex and Fireflies.ai differ
AttributeCisco WebexFireflies.ai
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidWeb, iOS, Android, Desktop, Chrome extension
Founded19842018

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Transcription
  • Virtual backgrounds
  • Google Calendar
  • Outlook
  • Salesforce

Only in Fireflies.ai

  • Automatic transcription
  • Meeting summaries
  • Action item extraction
  • Speaker identification
  • Search functionality
  • Team sharing
  • Integration APIs
  • Zoom

Both cover

  • Slack
  • Microsoft Teams
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video Conferencingnot Fireflies.ai
  • Team Collaborationnot Fireflies.ai
  • Project Managementnot Fireflies.ai

Fireflies.ai

  • Meeting transcription and note-taking across teamsnot Cisco Webex
  • AI-powered meeting summaries in 100+ languagesnot Cisco Webex
  • Unlimited transcription and AI summaries on paid tiersnot Cisco Webex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Fireflies.ai

  • Video recording limits by tier: Free tier has 2 hours, Pro tier 2 hours, Business tier 3 hours, Enterprise tier 4 hours
  • Storage quotas on Free and Pro tiers: Free tier limited to 400 minutes per team, Pro tier limited to 8,000 minutes per seat
  • AI credits allocation varies by tier, with lower tiers receiving limited credits for advanced AI features

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

Fireflies.ai

Free

No published plan breakdown. See the Fireflies.ai review.

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Choose Fireflies.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, iOS, Android, Desktop, Chrome extension.
  • You also want meeting summaries.
Fireflies.ai review

Questions people ask

Is Cisco Webex or Fireflies.ai better?
Neither clearly leads. Cisco Webex starts at Free and Fireflies.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or Fireflies.ai?
Cisco Webex starts at Free and Fireflies.ai at Free.
Does Cisco Webex or Fireflies.ai run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. Fireflies.ai runs on Web, iOS, Android, Desktop, Chrome extension.
Can I use Cisco Webex for free?
Both have a free tier, so you can try either at no cost before committing.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what Fireflies.ai is typically brought in for.
What can Cisco Webex do that Fireflies.ai cannot?
Cisco Webex covers HD video, Screen sharing, Recording, Transcription. Fireflies.ai covers Automatic transcription, Meeting summaries, Action item extraction, Speaker identification. Both handle Slack, Microsoft Teams, Web support.
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