Softwr

CRM & Sales · head to head

Capsule vs Telegram

Capsule logo

Capsule

CRM & Sales

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Telegram logo

Telegram

All industries

Pure instant messaging — simple, fast, secure, and synced across all your devices

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Telegram has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Telegram end-to-end encryption applies only to Secret Chats; private and group Cloud Chats use server-client encryption, so Telegram holds the data
  • They diverge on capability: Capsule covers Contact management, Telegram covers Cloud-based messaging.

Where they differ

Only the attributes on which Capsule and Telegram actually diverge.

Attributes where Capsule and Telegram differ
AttributeCapsuleTelegram
Starting price$19/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Windows, Macos, Linux, Ios, Android
CategoryCRM & SalesAll industries
Founded20082013

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Google Apps
  • GDPR

Only in Telegram

  • Cloud-based messaging
  • End-to-end encryption
  • Self-destructing messages
  • Large group chats
  • Voice and video calls
  • Bot platform
  • Channels and broadcasts
  • Cross-platform sync

Both cover

  • Zapier
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Telegram
  • Tracking deals and follow-up tasksnot Telegram
  • Linking emails and notes to contact recordsnot Telegram
  • Multiple sales pipelines on the paid tiersnot Telegram

Telegram

  • Group messaging and large channels with files of any type and sizenot Capsule
  • Private device-bound conversations with self-destructing messagesnot Capsule
  • Running bots and broadcast channels for an audiencenot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Telegram

  • End-to-end encryption applies only to Secret Chats; private and group Cloud Chats use server-client encryption, so Telegram holds the data
  • Secret Chats are device-specific and are not part of the Telegram cloud, so they can only be read on the device they started on
  • Logging out destroys all of your Secret Chats
  • The Secret Chat self-destruct timer applies only to messages sent after the timer is set and has no effect on earlier messages
  • Telegram states screenshot detection cannot be guaranteed on some Android and Windows Phone devices, so screenshots of Secret Chats can be taken silently
  • Messages cannot be forwarded out of Secret Chats
  • The self-destruct timer in cloud chats covers media only, not text

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Telegram

Free
  • FreeFree
    • Unlimited messages
    • 2GB file sharing
    • Group chats up to 200K members
  • Telegram Premium$4.99/month
    • Everything in Free
    • 4GB file uploads
    • Faster downloads

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose Telegram if

  • You need cloud-based messaging.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want end-to-end encryption.
Telegram review

Questions people ask

Is Capsule or Telegram better?
Neither clearly leads. Capsule starts at $19/month and Telegram at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Telegram?
Telegram has a free tier; the other does not. Paid plans start at $19/month for Capsule and Free for Telegram.
Does Capsule or Telegram run on more platforms?
Capsule runs on Web, Ios, Android. Telegram runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Telegram for free?
Yes. Telegram has a free tier, so you can try it without paying. Capsule starts at $19/month.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Telegram is typically brought in for.
What can Capsule do that Telegram cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync. Telegram covers Cloud-based messaging, End-to-end encryption, Self-destructing messages, Large group chats. Both handle Zapier, Cloud deployment, Web support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Capsule

More on Telegram

Keep looking

Other head to heads