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Capsule vs Expensify

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Expensify logo

Expensify

Software

Expense management for receipts, bills & more

From
$5/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Expensify minimal offline expense entry capabilities hamper use in areas with unstable internet
  • They diverge on capability: Capsule covers Contact management, Expensify covers SmartScan receipts.

Where they differ

Only the attributes on which Capsule and Expensify actually diverge.

Attributes where Capsule and Expensify differ
AttributeCapsuleExpensify
Starting price$19/month$5/month
Pricing modelsubscriptionUnknown

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown), founded (2008).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Zapier
  • Google Apps
  • Web support

Only in Expensify

  • SmartScan receipts
  • Expense reports
  • Corporate cards
  • Reimbursements
  • Travel booking
  • Mileage tracking
  • Multi-currency
  • Real-time syncing

Both cover

  • Slack
  • GDPR
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Expensify
  • Tracking deals and follow-up tasksnot Expensify
  • Linking emails and notes to contact recordsnot Expensify
  • Multiple sales pipelines on the paid tiersnot Expensify

Expensify

  • Expense reportingnot Capsule
  • Receipt managementnot Capsule
  • Travel expensesnot Capsule
  • Corporate card managementnot Capsule
  • Reimbursementsnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Expensify

  • Minimal offline expense entry capabilities hamper use in areas with unstable internet
  • OCR receipt data extraction requires manual review and correction for accuracy
  • Per-user pricing model increases costs for larger organizations

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Expensify

$5/month

No published plan breakdown. See the Expensify review.

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose Expensify if

  • You need smartscan receipts.
  • You work on Web, iOS, Android.
  • You also want expense reports.
Expensify review

Questions people ask

Is Capsule or Expensify better?
Neither clearly leads. Capsule starts at $19/month and Expensify at $5/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Expensify?
Capsule starts at $19/month and Expensify at $5/month.
Does Capsule or Expensify run on more platforms?
Capsule runs on Web, Ios, Android. Expensify runs on Web, iOS, Android.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Expensify is typically brought in for.
What can Capsule do that Expensify cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync. Expensify covers SmartScan receipts, Expense reports, Corporate cards, Reimbursements. Both handle Slack, GDPR, Cloud deployment.

Answered from the vendors’ own pages

Expensify: How does Expensify capture receipts?

Expensify uses SmartScan technology with OCR to automatically extract data from receipt images, reducing manual data entry. Users can photograph receipts with their phone to quickly create expense entries.

Source
Expensify: What reimbursement methods does Expensify support?

Expensify supports ACH reimbursement via direct deposit after setting up a direct deposit account. Next-day reimbursement is available, or standard processing takes 3-5 business days.

Source
Expensify: How does Expensify offline mode work?

Expensify has limited offline capabilities. Users can capture receipts offline, but data syncs when internet connectivity is restored. Full functionality requires online access.

Source
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Related pages

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