Softwr

Software · head to head

Brainshark vs ReferralCandy

Brainshark logo

Brainshark

Software

Sales Readiness Platform

From
On request
Rated
-
ReferralCandy logo

ReferralCandy

Software

Customer referral program for e-commerce

From
Free
Rated
-

The short version

  • Only ReferralCandy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Brainshark user interface feels outdated with limited formatting customization options; ReferralCandy limited transparency on pricing tiers without account registration
  • They diverge on capability: Brainshark covers Content authoring, ReferralCandy covers Automated referral tracking.

Where they differ

Only the attributes on which Brainshark and ReferralCandy actually diverge.

Attributes where Brainshark and ReferralCandy differ
AttributeBrainsharkReferralCandy
Starting priceOn requestFree
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Shopify
Founded19992009

Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brainshark

  • Content authoring
  • Video coaching
  • Training
  • Assessments
  • Analytics
  • Salesforce
  • Microsoft Dynamics
  • Slack

Only in ReferralCandy

  • Automated referral tracking
  • Customizable rewards
  • Email campaigns
  • Fraud detection
  • A/B testing
  • Shopify
  • WooCommerce
  • BigCommerce

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Brainshark

  • Customer Successnot ReferralCandy
  • Sales Readinessnot ReferralCandy
  • Content Authoringnot ReferralCandy

ReferralCandy

  • affiliate marketing managementnot Brainshark
  • Workflow automationnot Brainshark
  • Reportingnot Brainshark

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brainshark

  • User interface feels outdated with limited formatting customization options
  • Branching feature is very limited compared to competitors
  • Course catalog and transcript management in Salesforce are clunky and unintuitive
  • Administrative controls are complex and adjusting settings takes longer than expected

ReferralCandy

  • Limited transparency on pricing tiers without account registration
  • Primary focus on Shopify integration limits effectiveness for non-Shopify platforms
  • Email CC/BCC limitations for looping in stakeholders

Pricing, plan by plan

Brainshark

On request

No published plan breakdown. See the Brainshark review.

ReferralCandy

Free

No published plan breakdown. See the ReferralCandy review.

Which should you pick?

Choose Brainshark if

  • You need content authoring.
  • You work on Web, Ios, Android.
  • You also want video coaching.

Choose ReferralCandy if

  • You need automated referral tracking.
  • You want to start without paying.
  • You work on Web, Shopify.
  • You also want customizable rewards.

Questions people ask

Is Brainshark or ReferralCandy better?
Neither clearly leads. Brainshark starts at On request and ReferralCandy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brainshark or ReferralCandy?
ReferralCandy has a free tier; the other does not. Paid plans start at On request for Brainshark and Free for ReferralCandy.
Does Brainshark or ReferralCandy run on more platforms?
Brainshark runs on Web, Ios, Android. ReferralCandy runs on Web, Shopify.
Can I use ReferralCandy for free?
Yes. ReferralCandy has a free tier, so you can try it without paying. Brainshark starts at On request.
What is Brainshark best used for?
Brainshark is most often used for customer success, sales readiness, content authoring. Of those, customer success and sales readiness are not what ReferralCandy is typically brought in for.
What can Brainshark do that ReferralCandy cannot?
Brainshark covers Content authoring, Video coaching, Training, Assessments. ReferralCandy covers Automated referral tracking, Customizable rewards, Email campaigns, Fraud detection. Both handle Web support.

Answered from the vendors’ own pages

Brainshark: What is Brainshark primarily used for?

Brainshark is used for sales enablement, onboarding, and continuous training to prepare customer-facing teams with content, coaching, and certifications for buyer interactions.

Source
ReferralCandy: Does ReferralCandy work with Shopify?

Yes, ReferralCandy integrates natively with Shopify with one-click installation, making it easy to set up referral programs on Shopify stores.

Source
Brainshark: Does Brainshark integrate with PowerPoint?

Yes, Brainshark offers PowerPoint integrations along with a mobile app for on-demand training access and content authoring capabilities.

Source
ReferralCandy: What types of rewards can I offer?

ReferralCandy supports multiple reward types including store credit, discount coupons, PayPal cash transfers, gift cards, and free products.

Source
Brainshark: Can Brainshark track employee training completion?

Yes, Brainshark provides training tracking, analytics, and scorecards for monitoring completion and engagement across your sales team.

Source
ReferralCandy: Does ReferralCandy include fraud detection?

Yes, ReferralCandy includes built-in fraud detection to catch self-referrals and leaked coupon codes before payouts are processed.

Source

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